Clemson University Rolls Out Concur Updates and New P-Card Coordinator to Enhance Travel Management

Clemson University has been implementing the Concur system and a new travel policy for almost a year, which has changed the management of travel and expenses. On April 10, Concur introduced a new visual design that updates the user interface with a modern, accessible appearance but keeps the same functionality. This update is designed to enhance user experience without changing the fundamental operations of the system.

Additionally, there have been key procedural updates, especially for employees traveling on Federal or Sponsored Awards. The new requirements clarify the documentation needed for meals and lodging, making compliance easier and ensuring transparency. The ExpenseIt feature in Concur, which uses AI to automate receipt processing, is now available, though users can choose manual entry if they prefer.

The role of the P-Card Coordinator is changing, with Katie Jennings set to assume the position later this month. Her appointment is expected to improve the handling of P-Card inquiries and the management of travel expenses. However, the system's AI feature, known as 'External Validation,' is currently disabled while new monitoring solutions are being considered.

Another update concerns Anthony Travel and airline bookings. Some airlines, such as American Airlines, now offer discounts on their websites that may not be reflected in Concur's pricing. Clemson University advises users to report any price discrepancies to ensure they receive the best rates, whether booking through Concur or directly with the airline.

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