LTD's Innovative 'Paw Print' Program Garners National Praise, Enhancing Local Transit for Service Animal Users

Lane Transit District (LTD) has been recognized by the National Aging and Disability Transportation Center (NADTC) for its 'Paw Print' program. This program, which features a voluntary rider card endorsement shaped like a paw print, aims to make the boarding process easier for service animal users and reduce misunderstandings with bus operators.

According to a survey, 93% of participants noted quicker boarding times with service animals, and 91% reported fewer conflicts with bus operators, indicating the program's effectiveness in improving service and efficiency.

The survey also showed that 77% of service animal users are more likely to use public transit due to the improved experience provided by the 'Paw Print' program.

John Ahlen, the Accessible Services Program Manager at LTD, noted that the program benefits both riders and operators by simplifying the identification of service animals, thus enhancing the transit experience.

This article has been enhanced with AI assistance. Agree to access AI-generated content by clicking here, or opt for content with less AI influence here.