Emergency services say 911 lines are down in several states as a mass IT outage causes havoc

• An IT outage is causing global chaos, with reports that 911 services are down across several US states.
• The Alaska State Troopers confirmed that 911 services are down due to a "nationwide" outage.
• Emergency services in New Hampshire and Ohio posted on social media reports of similar issues.

Emergency lines have gone down in several US states after a massive IT outage sparked chaos across the globe.

Major airlines, banks, and retailers are experiencing widespread disruptions after Microsoft reported problems with its online services, linked to an issue at cybersecurity firm CrowdStrike.

The Alaska State Troopers service confirmed in a post on Facebook that 911 and non-emergency call services were down across the state due to the "nationwide" outage, with emergency services in New Hampshire and Ohio posting similar messages.

"Due to a nationwide technology-related outage, many 911 and non-emergency call centers are not working correctly across the State of Alaska," the police force wrote in a Facebook post.

It is unclear how widespread the outage is. Emergency services in other states also took to social media to warn of issues with 911 services.

The Office of Emergency Management for the city of Nashua, New Hampshire, posted on Facebook that "statewide 911 is down," while an X account for the Middletown Division of Police in Ohio wrote that they were experiencing a phone outage "that includes 911."

Business Insider did not receive a response to a request for comment from the Alaska State Troopers, the New Hampshire Office of Emergency Management, and the Ohio State Police, which were sent outside of working hours.

Details are still emerging about the scale of the global IT outage. The disruption has already impacted airlines, banks, and grocery stores worldwide.

American Airlines, Delta Airlines, and United Airlines are among the airlines that have issued ground stops for their aircraft due to communication issues.

Budget airline Frontier Airlines wrote on X on Thursday that its services were being impacted by a "major Microsoft technical outage."

Early Friday, it said that the ground stop had been lifted, its systems were "gradually normalizing," and it was in the process of resuming flight operations.