MoneyGram hacked, leaking Social Security, bank accounts: What Arizonans should know

Money transfer service MoneyGram announced on Monday that a hack resulted in a data breach, releasing some customer's sensitive personal information.

"We determined that an unauthorized third party accessed and acquired personal information of certain consumers between September 20 and 22, 2024. Our investigation into the issue is ongoing," the company wrote in a news release.

MoneyGram said that it immediately took some systems offline and began working with an external cybersecurity experts to investigate what happened when they discovered the attack on Sept. 27.

Here's what data was released and what you can do if your information has been compromised.

What info was released?

According to MoneyGram, the type of information that was accessed depends on the person impacted. Leaked data includes:

• "Limited" social security numbers
• Government identification documents
• Routine contact information, including email, addresses, phone numbers
• Date of Birth
• Bank account numbers
• Utility bills
• Money Gram Plus Rewards
• Transaction information
• Criminal investigation information (like fraud) for "a limited number of consumers"

What to do if your data was breached

MoneyGram is offering affected U.S. consumers free identity protection and credit monitoring services for two years through Experian. The company also suggests that customers check their bank and credit statements for suspicious activity.

Here are some additional steps you can take, according to technology expert Kim Komando:

• Make a list of your data that was exposed. For more questions about the breach, contact MoneyGram at 833-918-1122, using engagement number B132368.
• Update your PIN and banking login credentials
• Freeze your credit.
• Watch out for any new email or text requests
• Be wary of health-care-related requests

Reach the reporter at reia.li@gannett.com . Follow @Reialirui on X, formerly Twitter.

The first step after a data breach: How to protect your accounts

This article originally appeared on Arizona Republic: MoneyGram hacked, leaking Social Security, bank accounts: What Arizonans should know