Carthage Hospital, Claxton-Hepburn also dealing operational disruptions from outage

WATERTOWN, N.Y. (WWTI) – Carthage Area Hospital and Claxton-Hepburn Medical Center and other members of the North Star Health Alliance group are also dealing minor operational disruptions due to the recent global Microsoft outage.

In a press release, the health group’s “Operations Center, IT Department and Clinical Staff have assessed the situation and have implemented solutions to ensure minimal impact on the services we deliver to our North Country patients.”

North Star Health Alliance Operations Center Manager Robert Deblois added “The Operations Center is actively collecting data on system outages throughout the North Star Health Alliance campuses. This data is being shared with the Information Technology Department and Department Managers to collaboratively establish a prioritized assistance list. By sharing information, prioritizing patient care, and involving leadership directly, the Microsoft outage is being addressed.”

Patients may experience slight delays and/or rescheduling of their appointments at this time.

A number of local medical and government institutions are also dealing with issues from the global outage.

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