Staffing shortages close Hoke, Scotland County DMVs

RALEIGH, N.C. (WNCN) — The N.C. Division of Motor Vehicles’ driver license offices in Raeford and Laurinburg are closed until further notice due to staff shortages. The North Carolina Department of Transportation said both offices have been closed to the public since Aug. 19.

NCDMV said they reached out to customers with appointments at the Raeford office and those customers have been rescheduled.

The Laurinburg office had been accepting only walk-in customers with no appointments.

Until offices reopen, people in Hoke and Scotland counties can schedule appointments with or visit the following nearby driver license offices:

• Fayetteville West , 831 Elm St. (Eutaw Village Shopping Center)
• Fayetteville South , 2439 Gillespie St.
• Lumberton , 4650 Kahn Drive
• Aberdeen , 521 S. Sandhills Blvd. (U.S. Hwy. 1 N.)
• Hamlet , 200 College Drive

Each driver license office accepts appointments Monday through Friday from opening to noon, and accepts walk-in customers from noon to 5 p.m.  Customers can schedule appointments at skiptheline.ncdot.gov .

Staffing shortages in both Raeford and Laurinburg offices have recently been supported by driver license examiners from other offices, including offices in Hamlet and Fayetteville. The use of the examiners from Hamlet and Fayetteville placed more demand on those offices.

Since both Hamlet and Fayetteville have larger offices to accommodate more customers, the decision was made to close the Raeford and Laurinburg offices until sufficient staff can be put into place.

DMV remains actively engaged in the hiring and training of new driver license examiners throughout the state.  The process to onboard a new examiner includes five weeks of classroom training.

DMV offers driver license renewals and many other services online. Customers are encouraged to check the official DMV website at MyNCDMV.gov to see if their driver license needs can be met online.

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