Open in App
  • Local
  • U.S.
  • Election
  • Politics
  • Crime
  • Sports
  • Lifestyle
  • Education
  • Real Estate
  • Newsletter
  • Axios Charlotte

    Some American Airlines ticket counters will temporarily close and move outside for Charlotte airport construction

    By Ashley Mahoney,

    8 days ago

    Some American Airlines ticket counters at Charlotte Douglas International Airport will temporarily close July 9-21 and some will be relocated outside of departures.

    Why it matters: American Airlines accounts for 90% of all daily flights at CLT . Plus this is the airport's busiest summer ever, officials say, and it's happening amid major construction on the terminal lobby .


    What to expect: American Airlines ticket counters between Checkpoints C-E, roughly eight-12 total, will temporarily relocate for construction of the terminal lobby expansion, which includes new ticket counters.

    • Four ticket counters and four kiosks will be located outside door two on the departure level. Hours will be the same for both the indoor and the outdoor ticket counters: 4:15am-10:30pm.
    • There will be more signs to help direct passengers, plus there will be additional airport and American Airlines staff in the lobby and curbside to assist you.
    • Priority check in will be near the Air Canada ticket counter area, an American Airlines spokesperson tells Axios.
    • The airport recommends arriving two and half hours before a domestic flight and three and a half hours before an international flight July 9-21 if you're flying American.

    The bottom line: If you aren't checking a bag and you can check in online for your flight, it will save you time. You can check in on the American Airlines app or aa.com .

    By the numbers: Approximately 925,000 passengers traveled through CLT between July 2-7 for the Fourth of July, which is a 7% increase from 2023, per the airport. More than 153,000 of them were local passengers departing Charlotte (6% more than last year).

    What's next: CLT's Terminal Lobby Expansion is expected to be complete in 2025.

    Expand All
    Comments / 0
    Add a Comment
    YOU MAY ALSO LIKE
    Local Charlotte, NC newsLocal Charlotte, NC
    Most Popular newsMost Popular

    Comments / 0