West End business owner says Henrico Police didn’t notify him of burglary

Brett McCray has sold jewelry and antiques at his store Need-Ful Things & More on Pemberton Road in Henrico for the past seven years.

“It was my dream,” said McCray. “I have five stars. I mean, people love me and my customers. I even give the little ladies little coupons for a hug when they come in, because that’s the type of person I am.”

But Monday morning, the place where McCray finds so much joy became a nightmare. “I built this business, and now we’re here today because I’m scared,” he explained.

Security video from ADT shows two men breaking in through the back window wearing gloves and masks. You can see them smashing jewelry counters and stealing several items. Video timestamps show they were in and out in just over one minute, but they caused at least $10,000 worth of damage.