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  • The Mirror US

    AT&T outage: Cell and landlines down as disaster teams deployed to Southeast Texas amid Hurricane Beryl

    By Yelena Mandenberg,

    7 hours ago

    Cell phone service company AT&T is reporting outages for hundreds of customers, many in the Texas area.

    Outages are reported in: Houston, Dallas, Austin, Chicago , Oklahoma City, Atlanta, San Antonio, Reedly, and Los Angeles. About 40 percent of those customers reporting outages say that their internet or landline is out, while another 40 percent say it's their cell phone.

    AT&T's Twitter has been flooded with messages from users demanding help and service restoration as the company's social media rep scrambles to get all their details down.

    According to KTRH, a local radio station, "Network Disaster Response Teams have been deployed, along with technicians, & supporting equipment strategically staged in several Southeast Texas cities. Once it's safe, our teams will begin assessing the damage & will work to ensure customers are connected asap."

    READ MORE: Who is AT&T and what does its name mean as huge outage affects thousands in US?

    READ MORE: Hurricane Beryl looms over Texas as brutal winds and savage rain storm set to smash the US

    https://img.particlenews.com/image.php?url=0aiuiQ_0uJHmxPK00

    A few businesses also left comments on DownDetector.com , stating that their servers are down in their offices and they're left unable to work. Others report not being able to access anything, including mobile internet, from their cell phones.

    Houston and Austin are also currently being battered by Hurricane Beryl, which has already left about 2 million Texans without electrical power. Some of these citizens may not have cell phone service either.

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    Users took to Twitter to yell at the company: "Every time there is a weather crisis, AT&T fails me. I shouldn’t have to keep turning my phone on & off and on airplane mode to get service," wrote one user. "Any update on what’s happening with cellular service in Houston, Texas??? SOS all day…." A third confirmed, "Service KO’d in Houston."

    AT&T responded to the Mirror, updating readers on the progress: "AT&T Network Disaster Response Teams have been deployed, along with generators, technicians, and supporting equipment strategically staged in several Southeast Texas cities. Additional resources are on standby in the Dallas area warehouse, ready to deploy if needed. Currently, we are seeing impacts to our cell and landline service."

    "Once it is safe, our teams will begin assessing the damage and will work to ensure customers are connected as soon as possible. Our Weather Operations Center continues to monitor the storm closely, providing ongoing guidance to our teams in the path and in recovery areas," says the company.

    An update will be posted later this afternoon, and the latest information can be found on AT&T Networks Prepare for Hurricane Beryl (att.com) ."

    Meanwhile, as Hurricane Beryl hits Texas , millions of people along the coast and a few other areas are left without power, according to Centerpoint Energy , the area's main provider.

    Hurricane Beryl made landfall in Texas as a Category 1 storm early Monday morning, battering Houston with torrential rains and strong winds, and causing power outages for 1.9 million homes and businesses in the Greater Houston area as rapidly rising waters led to street flooding and rescue operations.

    The company confirmed on X: "#HurricaneBeryl continues to move across the Greater #Houston area with heavy rain and strong winds, resulting in power outages. As of 8:30 a.m., more than 1.5 million customers are without power.

    The number has continued to grow, and it is at nearly 2 million customers as of 11 am EST. You can check real-time updates here: Centerpoint Energy outage tracker . For Texans trapped in the storm, local officials published evacuation route maps .

    For inquiries or if you have any information on this story, contact tips@themirror.com

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