(This story was updated to add new information.)
Many Verizon customers can’t hear you now.
There appears to be a widespread outage of Verizon cell phone service, according to DownDetector , an online site that monitors websites and services.
What you need to know:
Verizon has started restoring service to customers and will "continue to work around the clock to fully resolve this issue." No timeline has been issued for completion.
Is FCC investigating Verizon service outage, SOS issues on iPhone?
Yes, the Federal Communication Commission (FCC) stated it is " working to determine the cause and extent of these service disruptions .."
Where is Verizon down nationwide in the U.S.?
Nearly 105, 000 outages have been reported in the past 90 minutes, according to the site.
Indianapolis is among the cities with the most reported problems. Others are Chicago; Cincinnati, Ohio; Columbus, Ohio; Denver, Colorado; Minneapolis, Minnesota; Omaha, Nebraska; Phoenix, Arizona; and Seattle, Washington.
More than half of those reporting problems are mobile phone users.
What does SOS status mean?
If SOS or "SOS only" is in the status bar, the device isn't connected to the customer's cellular network. However, a user can still make emergency calls through other carrier networks, according to Apple .
How to turn off SOS on iPhone when Verizon down with service outage
People looking to get rid of the SOS displaying on their phone should try reconnecting to their cellular network — if the network is available. Go to your settings and turn on airplane mode for at least 15 seconds, according to Apple Support. Then, turn off airplane mode.
You can also try restarting your iPhone as well.
However, the issue may lie with your carrier, as some Verizon users may be facing Monday. Apple Support recommends contacting your carrier to check that your account is active and that there are no outages in your area, among other suggestions.
How to reset an iPhone with SOS issue when Verizon is down with service outage
How you restart your iPhone will differ slightly depending on which iPhone you have.
Users with an iPhone X, 11, 12, 13 or later can press and hold the volume button (either one) and the side button, according to Apple Support . These buttons are located on the left and right sides of your device. Doing this will make the power-off slider appear on your phone’s screen.
Drag the slider and wait 30 seconds for your device to turn off, according to Apple Support. Then, press and hold the side button, located on the right side of your iPhone, to turn your device back on. The Apple logo will appear as the device turns back on.
What is Verizon's mobile customer support number?
Contact Verizon Customer Service at 800-922-0204.
Verizon outage map
In order to check to Verizon outages , customers must be logged into the website. Users will be able to check on repair status and find troubleshooting information. The site also offers an outage map .
AT&T outage map
AT&T allows customers to check on outages with your mobile phone or internet here . Users can also sign up to receive text alerts concerning outages.
While there is no estimated time for repairs, the map will confirm any problems you may be having due to an outage in the area.
T-Mobile outage map
While T-Mobile offers a coverage map , they do not show outages on the map. Customers are expected to visit a troubleshooting page for no service and signal issues.
Down Detector outage map
If you're struggling to find outages for cellular carrier, downdectector.com provides service outage information for multiple carriers.
This article originally appeared on Indianapolis Star: Is Verizon down today near me? When will SOS issues be fixed? Service restoration has started
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