Appalachian Power encourages customers to apply for assistance for energy costs

CHARLESTON, WV (LOOTPRESS) – Appalachian Power is informing customers about federal aid available to help with energy expenses.

The Low Income Home Energy Assistance Program (LIHEAP) and the Low Income Energy Assistance Program (LIEAP) offer federal grants aimed at assisting income-qualified customers in lowering their electric bills during certain times of the year.

Customers of Appalachian Power in Tennessee, Virginia, and West Virginia can reach out to their state’s LIHEAP or LIEAP agency to check their eligibility and apply. Detailed state-specific programs and resources can be found through the provided links.

“LIHEAP and LIEAP are valuable programs that support customers in need,” stated Appalachian Power President & COO Aaron Walker. “We encourage those who might qualify to explore the benefits of these programs and submit an application.”

• Tennessee: LIHEAP provides assistance with electric bills to qualifying customers in Tennessee. Customers can view more information on the Tennessee Housing Development Agency’s website .
• Virginia: Utility bill assistance is available to qualifying customers through LIHEAP in Virginia. Cooling Assistance is one component of LIHEAP in Virginia that can help cover cooling-related energy costs. Applications for Cooling Assistance are accepted until August 15. Customers can view more information on Virginia CommonHelp’s website .
• West Virginia: Utility bill assistance is available to qualifying customers through LIEAP in West Virginia. The LIEAP Emergency Repair and Replacement Program is available to qualifying homeowners needing emergency cooling during the summer months. Customers can view more information on West Virginia Path’s website .

Availability will vary based on funding allowance and application deadlines. Applicants must meet certain income, household and other requirements to be eligible.

Appalachian Power customers may also be eligible for other forms of payment assistance. The company’s Payment Assistance webpage shows customers how they may be able to receive a payment extension, establish a payment arrangement, participate in state and federal programs and more.

Periods of extreme weather – such as the summer months – can increase a customer’s energy usage and bills. Appalachian Power’s Average Monthly Payment (AMP) program allows customers to receive stable bills throughout the year.

“We want to work with our customers to find what option will benefit them most,” said Walker.  “We recognize that every situation is unique, and we’re here to discuss the options and resources you may have.”

Appalachian Power customers who have questions about bill payments can visit AppalachianPower.com/Assistance or contact the company directly.