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The US Sun
‘Check your receipts,’ warns Walmart shopper after $13.66 charge mysteriously added at self-checkout with no explanation
By Cheyenne R. Ubiera,
2024-06-12
A WALMART shopper was shocked to find a charge for an item she didn’t buy after checking out.
The shopper shared a photo of her receipt on Facebook , explaining that her family is low-income and uses food stamps when buying groceries at Walmart .
A Walmart shopper was shocked after finding a mysterious charge on her receipt Getty Taylor Mathess shared a photo of the receipt showing that she was charged $13.66 for shrimp that she didn’t buy Facebook/Taylor Mathess
“So, therefore, we bought all kinds of food that was $463 worth!” wrote Taylor Mathess, adding that she used self-checkout to complete the transaction.
“Now self-checkout is a joke itself! They charged us an extra $13.66 for cooked shrimp we didn’t even get AND made us pay cash for it!”
The photo had a listing for a one-ounce bag of cooked shrimp for $13.66 circled.
Most of the other items on Mathess’ receipt cost about $1 to $2.
“So whenever you’re checking out at Flatwoods Walmart CHECK YOUR RECEIPTS!”
In the comments, one person said they always check their receipt before leaving the store.
“Also need to check what price they charge,” the person warned.
“It may show one price on the shelf and then at check out it is more.”
She explained that while at a store in Bangor, Maine , she was shocked to see a total of $99.96 for two bags of items.
“I felt my stomach do its usual flip,” Morgan Rackliff wrote on Facebook, adding that nothing she bought was “overly fancy.”
“[I] scanned back up through the list of items, shook my head in disgust, and reluctantly put my card in the reader, and paid for it.”
However, when she walked back to her car, she looked over her receipt and found three transactions that she didn’t make.
The incorrect charges were for a $30 gift card, an E-911 fee, a charge for making emergency calls, and a $5.52 phone holder.
Rackliff immediately went back to the Walmart to speak to customer service, believing that she had been scammed.
Apparently, there’s this new thing where someone goes to a self-checkout, scans their stuff, and then walks away without actually paying for it,” she explained.
How to check whether stores are overcharging
Shoppers should always double-check the label of the item they are holding with the label on a store’s shelves
If the product was placed in the wrong spot, you could be looking at an inaccurate price
At self-checkout make sure to compare the price that is ringed up with the price you saw on the salesfloor
For weighted items, it’s important to check whether the scale is set to zero before weighing produce
Stores are required to show the weight on the display, so managers should be notified if it’s hidden
Scales also shouldn’t be touching any other part of the self-checkout
After paying, shoppers should compare what they paid with the salesfloor price of the items
Apparently, there’s this new thing where someone goes to a self-checkout, scans their stuff, and then walks away without actually paying for it,” she explained.
Despite receiving a refund, Rackliff said she was still upset about the incident.
“What the hell is wrong with people? Check your receipts!” she wrote.
The U.S. Sun has reached out to Walmart for comment.
Another shopper found three transactions on their receipt that they didn’t make and warned others of a possible scam Getty The issues happened at self-checkout, where mistakes can arise Getty
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