Milaca Elim Meadows receives Outstanding Leadership Award

Laura Broberg, Administrator at Milaca Elim Meadows, has been honored by LeadingAge Minnesota with the 2024 Outstanding Leadership Award.

The award recognizes one leader in older adult services who provides excellent leadership to their staff and organization, enhances the quality of life for residents and delivers exceptional community service.

Broberg boasts an impressive 37-year career in long-term care, demonstrating unparalleled leadership. Her journey began in social services, and her dedication led her to the role of administrator.

“Laura’s growth within the organization is a testament to her tenacity and ability to unify staff, families, residents and community members,” said Kari Thurlow, President and CEO of LeadingAge Minnesota. “Her hands-on approach and dedication to residents and staff during this critical time exemplify her exceptional leadership.”

Broberg’s leadership style empowers her team, allowing them to fulfill their roles authentically and encouraging them to lead quality improvement projects that enhance residents’ lives.

Broberg accepted the award at the LeadingAge Minnesota Institute & Expo, the state’s largest and most comprehensive aging services conference. To learn more about Laura Broberg and her impactful leadership, watch the 2024 Outstanding Leadership Award video: https://youtu.be/sTZb9yB0u74

Under Broberg’s leadership, Milaca Elim Meadows Care Center received the Pinnacle Customer Experience Award from Pinnacle Quality Insight in the following categories: overall satisfaction, nursing care, dining service, quality of food, cleanliness, individual needs, communication from facility, response to problems, dignity and respect, recommend to others, activities, admission process and overall customer experience.

“We, as a community, are honored to be recognized by our residents and families for the exceptional service we provide,” Broberg said. “Our staff work very hard to ensure we exceed the expectations of our clients. We are very proud of the work we do and strive to ‘Serve all by following One.’”