Aitkin hospital earns five-star rating

Last month, the Centers of Medicare and Medicaid released its Hospital Compare Report showing how hospitals across the nation are performing. Riverwood Healthcare Center earned an impressive five-star rating for the last reporting period covering October 2022 through September 2023.

This report is produced based on patient satisfaction surveys issued and compiled by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). The HCAHPS survey is a national, standardized, publicly reported survey of patients' perspectives of hospital care.

Star ratings offer valuable insights to help individuals compare hospitals locally and nationwide. These ratings, based on a five-star scale, provide a snapshot of hospital performance across measures including mortality and readmission rates, emergency department treatment, and value of care.

Riverwood’s hospital received five stars for the Patient Star Rating, which is based on survey ratings of recently discharged hospital patients, measuring various experience items such as communication, staff responsiveness, cleanliness, quietness, care transition and overall patient experience.

“Our dedicated team of healthcare professionals consistently delivers high-quality, compassionate, and personalized care to the communities we serve,” said Chief Quality Officer Wendy Franke. “We are grateful for the trust and confidence our patients place in the care they receive at our hospital.

To see hospital rating comparisons near you, go to www.medicare.gov/care-compare