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  • Axios Nashville

    Nashville hospitality industry unveils new vision for tourism

    By Nate Rau,

    2024-06-21

    Nashville's hospitality industry released a new strategic plan Thursday that eschews big-spending projects like a new convention center or sports venue in favor of looking inward.

    Why it matters: Nashville's hospitality sector is booming, but there are growing concerns about downtown safety underscored by high-profile incidents like the death of college student Riley Strain.

    • At the same time, the industry's reputation could stand to improve as Nashvillians wrestle with the negative impacts associated with a crush of tourists.

    Flashback: Nashville tourism leaders went on the offense 21 years ago, creating a strategic moon mission that turned the city into a hospitality juggernaut.

    • The Nashville Convention and Visitors Corp., together with tourism and civic leaders, released a strategic plan in 2003 that led to building a new convention and embracing the "Music City" brand.

    The latest: The new strategic plan, spearheaded by the CVC and Ryman Hospitality, unveiled eight strategic priorities that portray an industry trying to preserve its strengths.

    The eight priorities are:

    • Improve the downtown visitor experience and reputation
    • Improve citywide public safety efforts
    • Develop a robust pipeline of job seekers and push for transportation improvements
    • Foster more support for the tourism industry from Nashvillians
    • Attract more international visitors
    • Embrace family-friendly programming
    • Market Nashville's diverse cultural offerings and develop new cultural assets
    • Work with hospitality CEOs to support city and state government initiatives

    What she's saying: "This plan is a little different than previous versions in that it aims to both continue to keep Nashville on a trajectory of growth while also ensuring our industry is doing our part locally to ensure our visitor experience delivers on our reputation as a global destination," CVC president and CEO Deana Ivey said in a statement.

    Read the full report, which includes data and a timeline of Nashville's tourism growth

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