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  • Axios DC

    Federal workers were more satisfied with their jobs last year

    By Cuneyt Dil,

    2024-05-22

    Federal worker satisfaction is up for the first time since the pandemic began in 2020, according to an annual report that ranks the best agencies to work in the government .

    Why it matters: Engagement and satisfaction increased government-wide, thanks in part to "some sense of normalcy and stability" emerging in 2023, says the Partnership for Public Service .


    • That includes the continuation of hybrid work. Among those surveyed, nearly 54% of employees had a hybrid work schedule while about 32% go into the office every day. Those numbers are "almost identical" to 2022.

    The big picture: White House chief of staff Jeff Zients has been ramping up pressure on federal agencies to bring workers back into the office this year.

    By the numbers: The list, compiled by the partnership and Boston Consulting Group, shows overall satisfaction increased to 65.7 out of 100 last year, an improvement from recent years but below 2020's 69.

    • NASA for the 12th year in a row took the top prize as the best place to work.
    • One agency on the decline is the FDIC, ranking second-to-last for employee satisfaction among midsize agencies in 2023. The banking regulator's score dropped from 68.5 in 2022 to 62.

    The latest: FDIC chair Martin Grueneberg announced Monday he would resign after an independent investigation found widespread sexual harassment at the agency.

    Flashback: The FDIC ranked highly through the 2010s, even achieving the top spot. But it declined sharply in 2022.

    Context: The Wall Street Journal reported last November that the FDIC had a toxic work environment that included heavy drinking, lewd photos, and its own "boozy hotel" in Arlington.

    • The report spurred a law firm investigation released this month and calls from legislators for new leadership.

    The top five satisfaction scores among large agencies:

    #1: NASA (82.5)

    #2: Department of Health and Human Services (75.2)

    #3: Intelligence Community (72.6)

    #4: Department of Commerce (72.1)

    #5: Department of Veterans Affairs (71.8)

    The bottom five:

    #13: Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities (63.7)

    #14: Department of Homeland Security (60.8)

    #14: Department of State (60.8)

    #16: Department of Justice (57.5)

    #17: Social Security Administration (52.1)

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