Walgreens to Shutter Hundreds of ‘Underperforming’ Stores with More Closures Possible

Walgreens Boots Alliance said on Thursday it plans to close about 650 to 700 underperforming stores in the U.S., having cut its profit forecast for fiscal 2024.

Weak consumer spending hurt retail operations here and abroad. The company also plans to shut up to 650 Boots stores in the UK and expects to record related pre-tax charges of between $3.8 billion and $4.1 billion, according to a regulatory filing.

CEO Tim Wentworth, who came on board last October, had set in motion a complete overhaul at Walgreens through store closures – there are more than 8,500 in the U.S. – the removal of multiple mid-level executives and a $1 billion cost-cutting plan.

Walgreens had also halved its dividend to 25 cents per share earlier this year in an attempt to conserve cash as sticky inflation dampens spending on over-the-counter products and reimbursement payments for filling prescriptions come under pressure.

“The results this morning were just absolutely terrible. I mean, it’s kind of been the theme over the last three to eight earnings reports to be brutally honest,” said David Wagner, portfolio manager and equity analyst at Aptus Capital Advisors.

“They brought in (Wentworth) and he has a good history on the healthcare services side,” but investors are focused on his next steps, said Wagner, whose firm owns 241,583 Walgreens shares through a unit.

Walgreens has 27 stores in San Diego and many more throughout San Diego County, including in Chula Vista, El Cajon, Fallbrook, Lakeside, Lemon Grove, Oceanside and Poway.

Walgreens expects the challenges to persist into fiscal 2025 and is open to reviewing more store closures.

“We have a really strong level of conviction around the core business (retail pharmacy) that we are remodeling here,” Wentworth said, adding that the changes will take a few “quarters … and not necessarily multiple years.”

Walgreens will also simplify a U.S. healthcare portfolio that includes primary care provider VillageMD. Wentworth told the Wall Street Journal the company will no longer be VillageMD’s majority owner.

It will, however, continue investing in its Boots UK and Shields pharmacy businesses.

As of May 31, Walgreens had closed 581 stores in the UK and 673 stores in the U.S., according to a regulatory filing.

The company forecast an annual adjusted profit of $2.80 to $2.95 per share, lower than its earlier estimate of $3.20 to $3.35. Analysts expect $3.20 per share, according to LSEG data.

(Reporting by Bhanvi Satija, Christy Santhosh, Sneha S K, and Mariam Sunny in Bengaluru; editing by Devika Syamnath and Krishna Chandra Eluri)