FAQs
How does MPB ensure the quality of the used gear?
Every piece of gear that goes through MPB is thoroughly inspected, tested, and graded by their team of experts. They provide detailed descriptions and high-quality images so buyers know exactly what they're getting.
Is it possible to return an item?
Yes, MPB offers a 7-day return policy on all purchases. If the buyer is not satisfied with their gear, they can return it for a refund or exchange, provided it is in the same condition as when it was received.
What payment methods are accepted by MPB?
MPB accepts a variety of payment methods, including credit/debit cards, PayPal, and bank transfers.
Can gear be traded for other items on MPB?
Yes, MPB offers trade-ins. Sellers can trade their existing gear for other items listed on the website. They need to select the trade-in option when getting a quote and will receive a trade-in value that can be applied to their purchase.
How can I contact MPB customer support?
MPB customer support can be contacted via email, phone, or live chat on their website. Detailed contact information is available on the "Contact Us" page of the website.
Hints and Tips
Sign Up for the Newsletter: MPB often sends out exclusive deals, discounts, and promotions to their newsletter subscribers. Visit MPB.com and look for the option to subscribe to their newsletter. This might be at the bottom of the homepage or during the account sign-up process.
Utilize the Trade-In Program: Trading in your old gear can provide you with store credit or cash, which can then be used to offset the cost of new purchases. Use the trade-in option on MPB’s website to get a quote for your gear. The credit from the trade-in can be applied directly to your next purchase.
Look for Seasonal Sales and Promotion: MPB often participates in seasonal sales events such as Black Friday, Cyber Monday, and end-of-year sales. Keep an eye on the website during these periods or check their newsletter for announcements.
Follow MPB on Social Media: MPB frequently shares flash sales, exclusive discounts, and giveaways on their social media platforms. Follow MPB on platforms like Facebook, Instagram, and Twitter to stay updated on these offers.
How To Use Your MPB Discount Code
1. Take a look through our list of MPB discount codes on offer and pick one you’d like to use.
2. Click ‘Get Code’ to reveal your code and open the MPB website in a new tab.
3. Have a look through their website for any items you’re after, and add them to your basket once you’re sure.
4. When you’re ready, proceed to the checkout by clicking the basket icon in the top right-hand corner.
5. Log into your account or proceed as a guest. Copy and paste your MPB discount code into the ‘Discount code’ box and then click the ‘Apply button.
Your code should now be applied.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com . Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
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