Customer Says ‘McDonald’s Is Stealing Money From You’ After Noticing Extra Charges ‘Twice In One Week’: ‘Always Check Your Receipt’

When you’re in a rush and need food in a pinch, grabbing a quick meal from a fast-food restaurant like McDonald’s is a common convenience. However, as prices for these meals continue to rise at a rapid rate, the importance of scrutinizing every charge on your receipt has never been greater. With inflation impacting the cost of food, even minor discrepancies can add up quickly, leading to significant overcharges. A recent viral TikTok video by user Jax (@girl_mommy3) highlights this issue, revealing how extra charges at McDonald’s can slip by unnoticed, potentially costing customers more than they realize.

In Jax’s TikTok, she details two experiences in which she caught extra charges on her McDonald’s receipts: One for a drink already included in her meal, and another for a donation she didn’t consent to. Find all the details below.

Incident #1: The Sweet Tea Overcharge

Jax’s first encounter with unexpected charges occurred when she ordered a number 7 meal, which includes two cheeseburgers, fries, and a drink. “I pull up to the window, I pay, and they’re like, ‘Do you want your receipt?’ Why are you asking that? Just give me my receipt,” she narrates. While waiting in line, she reviewed her receipt and noticed a $2 charge for a sweet tea that was supposed to be part of her meal.

Perplexed by the extra charge, Jax confronted the manager. “I’m like, ‘You’re charging me $2 for a sweet tea that’s supposed to come with my meal. She’s like, ‘Oh, I guess the system did that automatically.’ Why is the system doing that automatically?!” Jax questions the integrity of the system, suggesting it might be a deliberate attempt to overcharge customers. “S o the system is out here stealing money from people and you’re not acknowledging it? So I got my $2 back obviously because that’s ridiculous.”

Incident #2: Unauthorized Donation Charge

A few days later, Jax faced another suspicious charge. She ordered a Happy Meal for her children and was asked if she wanted to round up her total for the Ronald McDonald House. She declined, but upon checking her receipt, she found the donation had been added anyway. "They put that donation on there. I told her no and she still put the donation on there. Granted it was 88 cents but it’s still a principle," she emphasizes.

Jax again sought out the manager and got her money back, but the incident left her questioning how often such overcharges might occur without customers noticing. "88 cents for every customer that you have turns into thousands of dollars in McDonald’s pocket," she points out, highlighting the potential scale of the issue.

"So long story short, always check your receipt regardless of where you are. I just can’t imagine how many times this has happened to me and I don’t even know because I never look at the receipt," she concludes.

Mixed Reactions from the Public

The video has garnered mixed reactions, with some labeling Jax a "Karen," a term used to describe someone perceived as overly entitled or demanding. However, many others resonate with her concerns. One commenter wrote, "I honestly agree with her. It’s the PRINCIPLE." Another added, "Tipping and donation are getting out of hand!" echoing Jax's frustration over unauthorized charges.

Others stressed the importance of honesty in business practices. "It’s not about the money it’s about the principle. They are using dishonest practices to increase their profits," commented another viewer.

Ultimately, Jax's experiences serve as a reminder to always check your receipt, regardless of where you are.  In a world where digital transactions are the norm, it’s easy to overlook the small print on receipts. However, Jax’s story underscores the importance of staying aware and ensuring that every charge is accurate and authorized. As consumers, it’s crucial to hold businesses accountable and protect our hard-earned money from unauthorized charges, no matter how small they may seem.