‘I’m not sure I’ll be back,’ rages Starbucks customer over issue with $7.15 drink – he insists management sided with him

STARBUCKS has left a customer fuming after he found an issue with his $7 drink.

The issue sparked a heated debate on social media after the disappointed buyer shared his order experience.

Getty

X/Muskstaycalm

Getty

X user Mark Anthony (@muskstaycalm) posted a picture of a Trenta-sized Starbucks cup that appeared to only be about two-thirds full with a tea or refresher drink from the chain.

“Apparently, this is a full drink at Starbucks,” he complained .

“It cost me $7.15, and it was handed to me this way simply because I asked for no ice.”

He then mentioned Starbucks and added, “I’m not sure I’ll be back. Is this how customers should be treated?”

A Trenta is the largest size available at Starbucks at 31 fluid ounces. It usually costs around $7, depending on the store location.

While some X users were outraged over the lacking beverage, others sided with the company and told Mark that Starbucks likely has a set drink recipe policy.

“Look when you ask for no ice there is volume missing in the recipe,” one person responded.

“You can get it diluted with more water (just ask) or take it like it is but you are not getting more drink because you asked to remove the ice.”

“$7.15 is stupid, and reason enough not to be going there, but I honestly don’t blame them for having a set serving quantity; the [ice] would fill up the cup,” another replied.

The original poster answered the latter comment by claiming that he previously worked for Starbucks for 10 years.

He also insisted Starbucks bosses agreed that the drink was made incorrectly.

“The issue lies in their policy, which doesn’t align with what you are saying,” Mark wrote.

“I was with the company for over 10 years and have also confirmed this with headquarters. They did me dirty.”

In a separate tweet, Mark emphasized that he had spoken to the company directly.

“I contacted @Starbucks, and they confirmed that I was correct. I am contesting the community notes.”

Starbucks drink sizes

Starbucks currently offers beverages in six different sizes:

• Demi (3 ounces)
• Short (8 ounces)
• Tall (12 ounces)
• Grande (16 ounces)
• Venti (24 ounces)
• Trenta (30 ounces)

The Community Note on the post had previously stated that the Starbucks employee who made Mark’s drink was likely following the cafe’s recipe.

“Starbucks follows recipes, just like all restaurants and other eating places,” the suggested note said.

“Ice is considered part of the recipe. Removing ice from the recipe would reduce the visual fill of the product, but would not change the volume of the remaining beverage.”

The U.S. Sun has reached out to Starbucks and the customer for comment.

This isn’t the first time Starbucks has gotten in hot water after some coffee lovers said the store “forced” customers to download the app to buy drinks.

They were also left wanting more with the new pairing menu as some customers told the chain to “do better.”