Jonas Fitness Empowers Clubs To Win in the Digital Era

Jonas’ Single Sign-On feature allows members to access their portal from any device while operators and employees enjoy seamless access to the primary system

Jonas Fitness is a club management software that shoulders the heavy lifting for gym operators and their members. A lot of heavy lifting.

With forty years in the industry, Jonas Fitness serves over 3,000 clubs in North America and has facilitated over 30 million credit card transactions and $1.4 billion in card processing.

Solutions include enterprise fitness management software, credit card and ACH processing services, and full-service billing and member services to improve clubs’ efficiencies and bottom lines.

From the built-in user-friendly front desk check-ins to robust back-office customization and controls to on-the-go member sign-up and ad hoc reporting capabilities, Jonas Fitness’ Compete Member Management Software acts as the heartbeat of the club.

“Premier was previously struggling with a gym management software that frequently caused errors, had high rates of return, and was not user friendly,” says Laura Cannon, Business Manager at Premier Health and Fitness Center. “Jonas Fitness Compete was not only easy to transition to, but it also helped us clean up processes, lower rates of billing returns, keep our membership database accurate, and is user friendly. All processes from payroll to billing have improved and the system is easy to navigate.”

Further, Jonas Fitness partners with hand-picked fitness software companies via its open API, offering clients a myriad of modules.

“With a network of over 30 integrations, our software provides a hub for multiple connected software solutions, “said Mike Bevins, Software Development Manager for Jonas Fitness. “This open system is something that separates us from other fitness platforms. Club operators have a ‘single source of truth,’ meaning they can plug into one system and access everything.”

As the company continues to develop and apply the latest technologies, its AI-driven solutions, centralized web-based multi-platform software, and ‘Single Sign-On’ capabilities combined are poised to modernize operations and enhance member experiences for clubs.

Clubs & Members Get It All – In One Place

Single Sign-On is one of the company’s most recent tech launches. This solution benefits both members and clubs.

On the member side, Single Sign-On allows members to access their member portal from any device. APIs will enable an authentication process, so there is no need for members to log on multiple times across multiple platforms, making for a better user experience.

Jonas Fitness’ multi-platform software incorporates mobile apps into its ecosystem strategy, allowing members to access all pertinent information, such as billing, class scheduling, payment submission, and more.

With this capability, operators and employees on the club side are also allowed seamless access to the primary system.

“Compete makes it easy for our front-line staff to enroll new members, check-in members, register, and sign up members for classes and programs,” said John Caliri, Director of FirstHealth of the Carolinas. “Like many of you, not all of our front-line staff are full-time, and this ease of use on the front end is our priority.”

The multi-platform software gives clubs the best of both worlds: tight control to run their core business while giving members remote access on any device.

Jonas Fitness CTO James Peltier says the tech was designed to offer members and operators an intuitive online experience.

“The platform is robust,” said Peltier. “Members have the ability to manage everything related to the club in a self-service manner, and take ownership of their membership effortlessly, and operators have the heart and soul of their business at their fingertips.”

Powerful Features & Flexible Services

Jonas Fitness has made its foray into artificial intelligence (AI) by converting all platform support documentation. If an operator or staff member utilizing the platform needs help or has a question, he or she can now access this guidance with the click of a button.

“It’s like having an e-assistant at your side to navigate you through the application and answer any questions you may have at any time,” said Bevins.

Jonas Fitness also prides itself on its full team of customer service experts, who are available 24/7/365.

From customizable member billing to point-of-sale payment processing to customizable member billing, Jonas Fitness works to give clubs more flexibility.

“We work with many customers on the enterprise side to deliver best-in-class payment solutions and best practices that lead to increased revenue and collections,” noted Bevins.

Embracing the Future of Fitness

What will the future bring for Jonas Fitness and Compete? Bevins says more tech innovation, including AI.

“It will be interesting to see where AI takes the industry ,” he said. “We are looking at how we can use it to better understand and predict member behavior, such as identifying members who are ready to quit or determining which members will become delinquent on paying. We can also use AI to simplify the user interface on the front end and do all kinds of other things.”

In the end, Bevins says Jonas Fitness’s decades of experience combined with ongoing learning will ensure the company’s longevity.

“We will keep growing and applying new tech, and the intent is for the product to live forever,” he said.

The post Jonas Fitness Empowers Clubs To Win in the Digital Era appeared first on Athletech News .