‘Bothers me at a different level’ fumes Kroger shopper of extra charge at register as he slams chain for ‘bait & switch’

A KROGER customer is calling the store out for allegedly charging higher prices than the original listed price.

The shopper has had enough of the grocery chain’s apparent inconsistent pricing.

“I feel like this is an old person’s complaint, but nothing sets me off like when Kroger’s prices are listed one way and then they charge you another higher price,” the customer posted on Facebook.

“I mean, I don’t get mad about anything, but that really bothers me at a different level.

“You all can just call me an old grumpy man, if need be,” the post ended.

The post received much attention from other Facebook users, many agreeing with the shopper’s statement.

“Budgets are tight and if the labels are not accurate, it cuts into other bills,” one user commented.

“The majority of workers are being ‘nickle and dimed,’ however nowadays it's way more than coinage on everything you pay for.

“I don't know...it's just rough out here.”

One commenter noted that they’ve seen this issue at plenty of other retail stores, too.

“I have found that in lots of stores,” the shopper wrote.

“I think the prices rise so quickly that they can't keep up with the labeling.”

Walmart is facing a class action lawsuit after one customer pointed out the store’s alleged deceptive pricing.

In 2022, the plaintiff claimed that over a dozen items he purchased at a Walmart in Illinois were priced 15% higher at checkout than the actual store prices, CW affiliate WSAZ reported.

The lawsuit alleged that stores in other states had comparable discrepancies.

A judge dismissed the case last year, but a federal appeals court reversed the lower court’s ruling, allowing the customers to try to prove the store violated consumer protection laws.

Underneath a Facebook post about the lawsuit, customers also accused Kroger of violating consumer protection laws.

“Kroger is definitely known for this if you don’t watch your receipt you will definitely be paying extra,” one Kroger customer wrote.

“I’ve had to go back inside a few times to have them fix it.”

“If you expect it to ring up at the register like it’s supposed to, don’t count on that,” the customer continued.

“It’s hard to say how many people have paid double/triple due to being ripped off. Only because they trust the company.”

“You shouldn’t have to watch every detail when you’re checking out. Sadly you do.”

What to do if you're overcharged

If you are overcharged at a retailer, there are a few ways to get your money back.

If you notice you were charged more than the advertised or posted price, report it to an employee or manager.

Make sure to keep your receipt to show the price difference.

As a shopper, you are entitled to the lowest advertised, posted, or quoted price offered by the store.

If you are charged more than the advertised, posted, or quoted a price, report it to the sales clerk right away. If the sales clerk can’t help, speak to the manager.

Stores must honor a posted price, even if the price has expired.

You are also able to dispute charges with your bank if you notice something suspicious on your statement.

According to Los Angeles County Consumer& Business Affairs