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    ‘Check your receipts,’ urges Walmart shopper as $70 ‘mysteriously added’ to grocery haul – and the items weren’t scanned

    By Jacob Willeford,

    16 hours ago

    A WALMART shopper has warned others to double-check their receipts after a relative was allegedly overcharged during a recent trip to the store.

    They claimed at least $70 worth of merchandise was automatically added without their consent.

    https://img.particlenews.com/image.php?url=2qH7Jb_0uS3gfZk00
    A Walmart shopper has accused the retail giant of overcharging at self-checkouts Credit: Getty
    https://img.particlenews.com/image.php?url=01jcIF_0uS3gfZk00
    They double-checked a receipt to allegedly find a $70 overcharge Credit: Getty
    https://img.particlenews.com/image.php?url=2rjHTH_0uS3gfZk00
    They were ultimately refunded the full amount for the items Credit: Facebook

    "Check your [receipts] at Walmart!!" the frustrated customer, Anna, stressed in a post to Facebook earlier this month.

    "Especially in the self checkout."

    Anna explained that her grandmother was recently shopping at their nearest Walmart and used a self-checkout kiosk to scan and bag her items.

    After paying, she noticed the total for the items seemed higher than expected, so she printed out a receipt to see a breakdown of the purchases.

    The grandmother then spotted around 13 charges "mysteriously added" for over $70 that she allegedly never made.

    Anna claimed the overcharges were for items her grandmother "did NOT scan or have in her cart."

    TELL ME WHY

    Fortunately, the woman quickly headed to Walmart customer service and was refunded $70.37, per pictures of receipts in Anna's post.

    The receipts also broke down the allegedly mistaken charges, several noted as "watermelon" for $4.68 a piece, and even a 12-pack of Monster energy drinks at $19.98.

    Anna claimed that while her grandmother got the money back, "no explanation" was given by Walmart staff as to how the charges occurred.

    "Customer service refunded her but provided no explanation as to why or how this could've happened," she fumed.

    The Walmart customer called out the chain for the alleged error and demanded it do better amid inflation rates and high grocery costs.

    "As if people aren't already struggling from inflation, adding things like this on top of it, to more than DOUBLE peoples totals is insane!!" Anna exclaimed.

    "Check your receipts, everywhere you go!!!"

    Walmart already has a receipt check policy to not only help prevent theft but also to verify customers were charged correctly for merchandise — especially at self-checkout.

    What to do if you're overcharged

    If you are overcharged at a retailer, there are a few ways to get your money back.

    If you noticed you were charged more than the advertised or posted price, report it to an employee or manager.

    Make sure to keep your receipt to show the price difference.

    As a shopper, you are entitled to the lowest advertised, posted or quoted price offered by the store.

    If you are charged more than the advertised, posted or quoted a price, report it to the sales clerk right away. If the sales clerk can’t help, speak to the manager.

    Stores must honor a posted price, even if the price has expired.

    You are also able to dispute charges with your bank if you notice something suspicious on your statement.

    According to Los Angeles County Consumer& Business Affairs

    MAKE IT STOP

    Still, several customers have called out the chain this year for alleged overcharging.

    A shopper recounted a similar scenario to Anna's in July where they were charged for two items they claimed they didn't even purchase.

    They'd bought Great Value sweat tea drinks but were instead charged for Red Diamond sweat teas, about a $7 difference.

    Another customer claimed they still haven't seen a refund for an overcharging situation at Walmart using their SNAP EBT card.

    Others cited overcharges of twice the amount of the items they purchased due to a weighting error.

    A particularly peeved customer called out Walmart for other alleged overcharges, dubbing it "unacceptable" and claiming they were "marooned" at the customer service counter.

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