Officials: Calls to 988 have increased since its creation 2 years ago

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Officials say calls to the suicide and crisis lifeline, 988 , have increased dramatically since the number was created two years ago. According to its website , the 24/7 lifeline provides "free and confidential support for people in distress, prevention and crisis resources for you or your loved ones." When a person calls, they are connected to a trained counselor who can address their immediate needs. People can also text the lifeline and or use its online chat services. No matter how one contacts the lifeline, they are referred to professionals for ongoing care before their session is completed. People can also communicate with counselors who speak more than 240 languages. In addition to 988, health officials say the increase number of high profile people sharing their own mental health struggles have helped promote awareness that is it okay to ask for help if you need it. "We're starting to have the conversation where we're acknowledging suicide instead of shoving it under the rug," says Noelle Nevins, a therapist with Family Centers. Officials add that the three digit hotline makes it easier for people to remember the number and reach out. "