Limited impact to Wake County services amid global IT outage, Public safety functioning normally

Wake County saw a limited impact to services for residents amid the global IT outage Friday.

Public safety such as Wake County EMS, Wake County Fire Services and the Wake County Sheriff’s Office continued operating with no delays or issues.

In response to the outage, Wake County activated the Emergency Operations Center at 5 a.m. Fridaty The County has established multiple restoration stations where staff can bring their laptops to be fixed, and mobile IT teams are addressing impacted desktop computers at all County locations.

“We made the call to activate our EOC quickly this morning to provide support to our more than 4,000 employees and 8,400 devices to mitigate any impacts from this outage to our residents,” said Darshan Patel, Wake County Emergency Management Operations manager. “All of our servers are operating normally and the restoration stations have been open to staff since 9 a.m. We hope to have all affected County employees back online quickly.”

Departments such as the Register of Deeds Office, Board of Elections, Tax Administration and Public Health clinics were open Friday, but customers were told they might experience longer wait times than usual. The Permit Portal, the County’s 24-hour permitting system, functioned normally.

Wake County Public Libraries were open but some locations experienced outages and interruptions to services, including public computers and checking out materials.

Wake County leadership said it would continue to monitor the situation and share important updates with the community through wake.gov and the county’s social media channels.

The post Limited impact to Wake County services amid global IT outage, Public safety functioning normally first appeared on Restoration NewsMedia .