California Pizza Kitchen gives 50% off mac and cheese after order mistake goes viral

( KTLA ) – California Pizza Kitchen is giving customers a discount on macaroni and cheese after a botched online order went viral.

It all started when a TikTok user documented a series of unfortunate events that ended with her receiving only half an order of macaroni and cheese from the pizza chain — specifically, just the cheese.

“I just called CPK, and two separate people told me that I should order the noodles separately and that I ordered wrong,” the user claimed in the video.

The original video has garnered over 4 million views and over 550,000 likes as of Wednesday morning.

In response to the viral video, CPK uploaded a video addressing the order mistake on its official TikTok page.

“Hello everyone, Chef Paul here,” Paul Pszybylski, CPK’s vice president of culinary innovation, said in the video. “I heard there’s been a little bit of confusion on how to properly make our mac and cheese, so I thought I’d send this video out nationwide to make sure everybody knew the proper steps.”

Pszybylski then walks viewers through a very basic version of the recipe and concludes the video by sharing the deal.

“Since, recently, we gave one of our guests only half a mac and cheese, we’re gonna give all of our guests half off mac and cheese starting today through the rest of the month,” he said.

There are 200 CPK restaurants nationwide, including 55 locations in California.

Customers can redeem the offer using the code “CHEESEANDMAC” for delivery and takeout orders.

To make up for their mistake, CPK sent the woman a box of goodies, including a letter from the company, a box of noodles, and certificates for free pizza and free mac and cheese for a year.

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