Dept. of Corrections moves to digital mail in efforts to reduce contraband

OKLAHOMA CITY (KFOR) – The Oklahoma Department of Corrections (ODOC) announced on Friday a transition to a digital mail platform in efforts to reduce the amount of contraband and increase safety measures within state facilities.

ODOC leaders say, beginning September 1, inmates will receive a digital color image of their personal letters and photographs, at no cost to them, accessible through their Securus accounts.

“This is a great way to effectively utilize technology to reduce contraband and promote safety. It also creates proximity to technical advances for individuals in ODOC custody, making reentry easier and more successful,” said T.E.E.M. Executive Director Kris Steele.

Oklahoma is aligning alongside Texas, Florida and Ohio in converting to the system. A spokesperson for ODOC said, since 2022, 118 pieces of mail have been reported to ODOC as being soaked in some unknown substance.

“Technology is prevalent in everything from applying for jobs to ordering food, so giving those re-entering society more access to learn how to navigate digital platforms is a plus.”

T.E.E.M. Executive Director Kris Steele

Under the new process, all regular mail must be sent to Securus’ digital processing center in Dallas. The address is pending release, where it will be sorted, scanned and uploaded to the inmates’ Securus accounts. Inmates will be able to access their mail via tablet or kiosk, with the option to print physical copies for a small fee, according to ODOC leaders.

“An effective digitized inmate mail system has the potential to reduce drug-related incidents, including a decrease in assaults, emergency room visits, and deaths,” said Candice Moore, chief administrator of Information Technology.

Community tablets will be provided for those without access, or staff will print the letters at no cost, according to OCDC leadership. The digital images of the scanned letters will be saved to their Securus account throughout their incarceration.

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“We want friends and family members to understand this is not intended to keep inmates from communicating with their loved ones, but rather a necessary measure to ensure their safety.”

Candice Moore, chief administrator of Information Technology.

Exceptions exist for mail which should be sent directly to the ODOC facility, and for trust fund monies, which should be sent to Offender Banking in Oklahoma City. Outbound mail procedures will remain the same. Mail postmarked by Sept. 25 and received at the facility by Sept. 30 will be given to the inmate.

For more information on ODOC website frequently asked questions about the new digital mail platform contact Securus customer service at 800-844-6591.

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