I was overcharged by $15.01 at Lowe’s Market after billing me for an item I didn’t buy – now people tell me to boycott

A SOCIAL media user is outraged after claiming she was overcharged at a Lowe’s Market.

She shared a post on Facebook , laying out the alleged overcharges and reporting that she was also billed for an item she didn’t purchase.

Not known, clear with picture desk

FACEBOOK/Rachel Thornton

A post by user Rachel Thornton has stirred up frustration among shoppers after she shared a photo of her receipt.

In the post, she said that she was overcharged by $15.01 during her recent visit to Lowe’s Market.

Thornton also claimed she was charged for an item she never purchased: cherries.

She marked up her receipt, highlighting the specific items where she believes she was overcharged, sparking a conversation among other customers who had faced similar experiences.

The post quickly garnered attention and comments from other frustrated shoppers , who suggested their own solutions and shared their grievances with the store.

One commenter suggested, “Easy fix. Quit shopping at Lowe’s.”

Another emphasized the importance of taking control at the register, writing, “That’s why I do self check.”

“They are crooks,” a third user claimed.

“Our store in FD is the worst. Rotten veggies all the time and stupidly high [sic] prices!!”

Lowe’s Market has yet to comment on the incident or the specific concerns raised by Thornton and other customers.

SERVICE ISSUES

Thornton isn’t the only person who has undergone overcharges.

One person shared their experience with being overcharged by $300 at T-Mobile .

Stacey Barowich took to Facebook to express her frustration with T-Mobile, alleging poor customer service after a three-hour wait on the phone to address a billing issue.

What to do if you're overcharged

If you are overcharged at a retailer, there are a few ways to get your money back.

If you noticed you were charged more than the advertised or posted price, report it to an employee or manager.

Make sure to keep your receipt to show the price difference.

As a shopper, you are entitled to the lowest advertised, posted or quoted price offered by the store.

If you are charged more than the advertised, posted or quoted a price, report it to the sales clerk right away. If the sales clerk can’t help, speak to the manager.

Stores must honor a posted price, even if the price has expired.

You are also able to dispute charges with your bank if you notice something suspicious on your statement.

According to Los Angeles County Consumer& Business Affairs

Barowich claimed she initially contacted T-Mobile to dispute a $300 fee for equipment she had already returned.

After spending hours on the phone, she was assured by a representative that the matter was resolved, the fee would be removed, and her services would be canceled as requested.

However, Barowich alleges the charge reappeared on her next bill, prompting another round of frustration.

“Well well, got my bill this month, SMH SMH, still being charged, services not canceled,” she wrote .

Fed up with the ongoing issue, Barowich continued to vent about the company’s customer service, saying, “On hold again — I don’t have 3 hours to talk to someone offshore who has no authority, and you OWE me $300.00 for being overcharged for a piece of equipment that was returned months ago.”

Several commenters sympathized with Barowich’s situation, with one calling it a “nightmare,” while another lamented, “Customer service is not like it was when we were younger.”

T-Mobile has yet to respond publicly to Barowich’s claims or address the issues raised in her post.

Meanwhile, The U.S. Sun has been tracking instances of customers being overcharged by various retailers.

Target came under fire after accusations of overcharging customers at multiple locations.

The retail giant faced criticism following a report that alleged several California stores charged shoppers more than the listed prices for certain items.

Additionally, a Walmart customer reported being overcharged after placing an online order.