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    When a server accidentally served a $5,750 bottle of wine her manager told the world about it

    By Tod Perry,

    2024-09-10

    Ever screw up royally at work? There’s nothing worse than that sinking feeling that comes when you realize you have to fess up to your manager. Next comes the uncertainty over whether you’ll keep your job or not.

    A server at the Hawksmoor Manchester steakhouse and cocktail bar in England went through that same experience. She accidentally served a customer a £4500 ($5750) bottle of Chateau le Pin Pomerol 2001 instead of the £260 ($33) Bordeaux they ordered.

    The server’s manager brought it to the world’s attention on Twitter, and instead of chastising her, told her “One-off mistakes happen and we love you anyway.”


    The manager even went a step further and excused the mistake by saying the bottles “look pretty similar.”

    Hawksmoor founder Will Beckett later clarified the story to BBC News saying that the server had been working with a manager from another location because it was a busy night. The manager accidentally grabbed the wrong bottle and the customer apparently didn’t notice the mistake.

    Beckett said the server is “brilliant,” but he’s still going to “tease her for this when she stops being so mortified.”

    The story inspired some people to share the times when they screwed up at work and were let off the hook.

    Others congratulated management for not punishing the server.

    While others thought that drinking a £4500 bottle of wine was amoral.

    The restaurant responded to the morally outraged by sharing the work it does for charity.

    This article originally appeared on 8.6.19

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    Comments / 41
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    Kristina
    25d ago
    lol I’ve totally done this with Veuve Clicquot. Although the mistake wasn’t this much $…I’ll never make that mistake again! Hopefully I’ll never have to work as a server/bartender again too!
    Metal Jacket
    28d ago
    plot twist , both wines taste the same .:)))
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