‘Tipping fatigue’ leads Colorado shop to stop accepting tips

DENVER ( KDVR ) — Tipping: A tradition used by customers to applaud good service in the food industry has turned into a regular request that pops up on seemingly every touch screen and receipt at check out.

Peter Sherman with one local bagel shop called it “tipping fatigue” where customers are simply tired of paying more than what’s on the menu price.

Sherman with Moe’s Broadway Bagel , a bagel shop with seven locations across Colorado, said all the shop locations stopped accepting tips in late July to combat tipping fatigue and help out employees.

So, when you order at Moe’s there won’t be an extra screen during checkout with suggested tips, and there won’t be a tip jar. What you see for prices is what you pay.

“For our customers, we feel that we have reached a point where something needs to change as tipping fatigue sets in. People are tired of seeing service charges on their receipts, and they just want to know what the bottom line is,” said Sherman.

As for employees, Sherman said it’s part of making a livable wage that isn’t based on tipping. According to Sherman, substantial raises were given out.

“Part of this is not having their pay depend on whether it’s a busy summer day or a slow day in February. Each team member knows exactly how much they will make each shift,” said Sherman.

As for the bagels at Moe’s, they range from just under $5 for a bagel with cream cheese to around $10 for a bagel sandwich, which is around the same price as other bagel shops in Denver like Call Your Mother Deli and Einstein Bros. Bagels .

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