When ordering a carrot cake, blueberry pie, or peach cobbler, it is pretty normal to expect a few of the named fruits to be included in the final product.
When you order a dessert called banana pudding, it's reasonable to assume it will have bananas and pudding, right? Well, one Crumbl customer definitely believed that and was quite taken aback when she actually tasted it.
On TikTok, food critic and creator Tamara McIntyre (@tamaramacintyre on TikTok) shared a video where she expressed her letdown after trying Crumbl Cookie’s latest banana pudding creation. She mentioned that it lacked a crucial ingredient.
Crumbl’s banana pudding?
“Y’all, Crumbl has done a thing,” she says in the video. “They have brought us some wonderful banana pudding. Y’all, come on, this is beautiful, I am so excited to try it. This time, we’ve got our Dairy Queen spoon instead of a white fork, because who eats banana pudding with a fork?”
McIntyre then digs into her dessert. “Here we go, let’s try this pudding out. Let’s see what all the hype is about. Whipped cream, munch,” she says before making a shocking observation. “Where’s the pudding? Why does it just seem like it’s whipped cream? Hold on. Mhmm. Okay.”
While experiencing the flavor of the pudding she retrieved, she clarified that the dessert fell short of her anticipated experience, especially concerning the balance of pudding to cream.
“Alright, here’s my take. Don’t come for me, I’m so sorry, Crumbl, usually if you get a big cup of pudding, it’s pudding,” she says. “However, I do feel like most of this is whipped cream, I’m not going to lie.”
The TikTuber admits she enjoys the other parts of the snack, but in general, she's not very happy with it. “I love the bananas in it, there’s some little graham cracker-y things I love, vanilla wafers, there’s stuff going on. Great,” she says. “However, there is a lack of pudding, a ton of it is whipped cream.”
McIntyre asks viewers to share how their local Crumbl stores make the banana pudding, considering that it could be a fluke. “I’m kind of underwhelmed, which sucks because this should have been phenomenal and I’m just not impressed,” she concludes.
So what was it supposed to taste like?
According to the Crumbl website, the banana pudding cup is expected to feature several layers of "banana-filled layers of smooth vanilla pudding" along with vanilla wafers and whipped cream, as Tamara mentioned in her evaluation of the pudding cup.
In August, Crumbl revealed plans to broaden its classic cookie range by adding cakes, pies, and the banana pudding seen in Tamara's video.
Similar to Tamara, many of the 176,000 viewers expressed disappointment with the new pudding selection for several different reasons.
“I thought it was so soupy and not much banana flavor at all!!” one commenter wrote. “Was a huge let down.”
“Mine hardly had any too! I was so disappointed,” another added.
“I thought it was too sweet,” a third commented.
Some shared that the review put them off of trying the new dessert, one of several included in Crumbl’s rotating menu.
“I soon as I saw this video I was headed out the door to get some,” one commenter wrote. “Now I’m like nah if the reviews are bad I’m wasting what money I have left.”
“Only one I wanted to try this week,” another said. “They have be horrible last three weeks. Guess I’ll skip this week again lol.”
“This is the second review I’ve seen that said this,” a third added. “I was so exited to try it but now I’ll pass.”
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