Recently, I had the chance to visit Wingstop, a place often praised for its superior chicken wings compared to other local spots. My experience was a mix of highs and lows. On the positive side, the boneless wings were truly a delight. I opted for both wet and dry seasonings, and I wasn't disappointed. The chicken was high quality, with the dry seasoning evenly distributed and the wet seasoning thoroughly coating each piece. The online ordering and in-store pickup process were seamless, which was a huge plus.
However, the service left much to be desired. During my visit, the staff seemed disorganized and unresponsive. There was a noticeable lack of urgency and professionalism. I observed a staff member being repeatedly asked to assist but remaining unhelpful. Additionally, the lead staff member on duty was noticeably rude, not only to the customers but also to her colleagues. This attitude significantly dampened the overall dining experience. After a lengthy wait, when I inquired about our order, the response was dismissive, and the situation was handled poorly.
Despite the tasty wings, the service issues at this location were too significant to overlook. If you're craving Wingstop, I might suggest visiting another location where the service matches the quality of their food. The experience at this particular spot, unfortunately, might not meet your expectations.
| Address: 3320 S Broadway, Edmond, OK 73013 |
| Phone: (405) 697-3100 |
