Scammers may attempt to impersonate CrowdStrike support, police said, sending files that claim to resolve the crash but instead contain malware.
Oshkosh Northwestern
OSHKOSH – Police are warning the public about the potential for scams after a defective update from U.S. cybersecurity software firm CrowdStrike crashed Microsoft Windows systems around the globe July 19.
In a news release July 22, Oshkosh Police Department said while it has not yet received reports of any local scams, possible scams could target people trying to reschedule flights, access banking information or address technology issues.
Scammers may attempt to impersonate CrowdStrike support, police said, sending files that claim to resolve the crash but instead contain malware. Police said people should avoid clicking on links or opening any files from unknown sources.
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The department shared the following “key things to watch out for”:
- Phishing emails or text messages posing as someone directly involved with the event, offering support to customers;
- Impersonating incident staff in phone calls;
- Posing as independent researchers, claiming to have evidence the technical issue is linked to a cyberattack and offering remediation insights; and
- Selling scripts purporting to automate recovery from the issue.
Anyone concerned about an issue regarding their account should reach out to the responsible representative directly, police said.
Anyone who thinks they may have been the victim of a scam should report it by calling the Oshkosh Police Department at 920-236-5700.
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Brandon Reid is editor of the Oshkosh Northwestern. Contact him at 920-686-2984 or breid@gannett.com, or follow him on X at @breidHTRNews.
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