DMV, Dominion Energy, VCU Health affected by global IT outage

RICHMOND, Va. (WRIC) — Many agencies and some hospitals in Virginia are experiencing the effects of the global IT outage Friday morning.

According to the Virginia Department of Motor Vehicles , its customer service centers will be closed until noon Friday, July 19 and its website cannot currently carry out online transactions due to the outage.

A spokesperson for the Chesterfield County Police Department said it is unable to receive information regarding vehicles from the Department of Motor Vehicles due to the outage, though it’s experiencing no other issues.

In addition, Virginia Commonwealth University (VCU) sent a message to the university community saying that the outage is impacting computers at VCU and VCU Health, citing an issue that came from a software update from cybersecurity company CrowdStrike.

The university said a solution has been developed for overcoming the issue, but each individual computer must be updated by IT personnel.

A spokesperson for Dominion Energy told 8News that its customer service call centers have also been impacted by the CrowdStrike outage, as its call center cannot receive any customer calls.

8News continues to look into other local agencies, businesses and services affected by the outage.

This is a developing story, stay with 8News for updates.

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