'You'll need a Forklift': Instacart Driver Shocked by 192 water cases order.

An Instacart customer ordered 192 cases of water. A driver couldn't believe how much the app was paying and the customer's tip for such a large order.

Photo byInstacartier1/CanvaPro

In viral TikTok, XavierShopsFood shares that he encountered an Instacart order requesting 192 cases of water be delivered. The massive order, valued over $2000, gives $20 in pay and a $45 tip from the customer.

XavierShopsFood called the situation "diabolical," questioning why Instacart would even be allowed to make such a request. He argues that the customer should be tipping the driver of this order: "At least $400 for this back-breaking work involved".

"First, who can even fit 192 cases in their car? That's wild. Like, you're going to need a U-Haul moving truck," he explains. Beyond that, even if you had a truck, you need a forklift to move cases pallets. You have to load them on there and unload them by hand."

He argues that the driver would have to do a lot of manual labour to complete this delivery, yet the consumer only tipped $45."I don't even know what to make of that," he shares in response to the $45 tip. "I've never done a stitch video before, but I felt like I needed to stitch this because what the f..k is happening," he says.

How much should you tip your Instacart driver?

This isn't the first time Instacart drivers have voiced their frustrations with low tipping. One driver shared on Reddit, "I saw a 72-item Costco order pop up that was 50 miles and a $1 tip. Was on the app ALL DAY."

According to Your Gig Economy, "For most orders above $100, the restaurant standard of 15-25% works, and that's what many customers who value the Instacart shopper's service tip."

The video receives over a hundred comments. Many viewers shared their reactions to the sizeable Instacart order.

"I would need at least $500 for that order," one viewer commented. InstaCartier responded, "I think more at most; I might be able to fit 19 cases in my Prius. Which means I'm taking at least ten trips."

One viewer even did the math. “192 cases = 4 pallets. It's 2030 lbs a pallet. It would help if you had a flatbed truck to deliver this," they shared.

Instacart drivers earn a base rate per delivery but rely heavily on tips to meet up with long hours and physically demanding work. This particular order highlights the growing concerns about low compensation for gig workers.