Cash App ordered to pay $15M — and users may be entitled to $2,500 payout

Cash App users could see up to $2,500 sent to their bank accounts soon.

In a settlement, the mobile payment service Cash App was ordered to pay out $15 million in damages.

If users had unauthorized or fraudulent withdrawals or transfers of funds from their Cash App account between Aug. 23, 2018, and before Aug. 20, 2024, they are eligible to submit a claim for up to $2,500, the Cash App website said.

Here is what you need to know.

Do I qualify to file a claim?

Users must have had an account between Aug. 23, 2018 and Aug. 20, 2024 to file a claim. Users who have already been reimbursed by Block Inc., Cash App Investing or a third party are not eligible.

What types of claims can Cash App users file?

According to Cash App, a user can submit a claim for the following:

• Out-of-pocket losses: Users can submit a claim that shows their Cash App account was involved in the data breach. If a user is eligible for reimbursement after submitting the required documentation to the company, they could receive up to $2,500.
• Lost time: Cash App users who submit a claim may be eligible for reimbursement for lost time. Users can submit a claim for up to three hours at a rate of $25 an hour for time spent regarding the unauthorized users and data breach.
• Transaction losses: If a user experienced a monetary loss and has not been reimbursed, they will be able to submit such a claim.

How can I submit a claim?

To file a claim, users can submit a completed claim form by Nov. 18. Submit the form at https://cashappsecuritysettlement.com/submit-claim .

USA TODAY reporter Ahjané Forbes contributed to this report.

This article originally appeared on Detroit Free Press: Cash App ordered to pay $15M — and users may be entitled to $2,500 payout