Verizon services are beginning to be restored after reportedly down across the country on Monday, Sept. 30, according to the wireless carrier.
On its official X account , Verizon said it was working around the clock to fix the issue.
"Verizon engineers are making progress on our network issue and service has started to be restored. We know how much people rely on Verizon and apologize for any inconvenience some of our customers experienced today. We continue to work around the clock to fully resolve this issue," the post said.
An outage map on downdetector.com showed several spots experiencing trouble with service on Monday. The most reported locations are Chicago, Phoenix, New York City and Denver.
Why was Verizon down?
The wireless carrier has not confirmed what caused customers to experience outages across the country.
When will Verizon outage be fixed?
Verizon's engineers continue to work on services throughout Monday, according to posts on X.
"We are aware of an issue impacting service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue," the post said.
Verizon SOS on iPhone outage
An SOS symbol appeared on the screens of iPhone users who use Verizon, where cell service bars are normally shown.
According to Apple support, if you're having trouble with phone service and see SOS or "SOS only" in the status bar, your device can still make emergency calls despite not being connected to a phone network.
The purpose is that you can make calls to first responders in an emergency despite not having cellphone service. When users make an SOS call, the iPhone automatically calls the local emergency number and shares the user's location information with emergency services, according to Apple. Some countries and regions might need to choose the service they need.
If you need more help with the outage, you can contact Verizon Support.
If the cellular issue has been solved and you still can't connect to a cellular network, contact Apple support .
Verizon outage map from Downdetector
The map shows user reports that indicate problems at Verizon, according to downdetector.
AT&T outage? Company addresses reports of outages on downdetector
AT&T addressed reported outages on the downdetecor.com on its official X account.
"We are not experiencing a nationwide outage. Our national network is operating normally. Down Detector is likely reflecting challenges our customers are having attempting to connect to users on another network," the post said.
T-Mobile service down?
There is also a spike in interrupted service with T-Mobile and AT&T as of Monday morning, according to downdetector.com.
USA Today contributed to this story.
This article originally appeared on El Paso Times: Is Verizon still down? Services beginning to be restored after customers experience outage
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