Shops buying stolen goods from professional shoplifters, retail groups say

Shops across the UK are buying stolen goods from professional shoplifters who thieve to order for criminal gangs to feed their addiction problems, retail groups have said.

The Association of Convenience Stores (ACS) said its members were reporting “high volume” and “very brazen and direct” incidents of shoplifting, with meat, cheese and alcohol items typically being targeted.

Businesses report seeing their items being sold locally or on Facebook or WhatsApp groups after they are stolen.

James Lowman, ACS chief executive, told the PA news agency that he is aware that other businesses, usually smaller shops, are also purchasing stolen goods.

Mr Lowman said that thieves are stealing to order, speculating that buyers may be turning a “blind eye” because they cannot be sure if items are stolen.

What we are seeing is a higher volume of theft from the same people who are professional shop thieves, often doing it to feed addiction problems

James Lowman, ACS chief executive

He went on: “What we are seeing is a higher volume of theft from the same people who are professional shop thieves, often doing it to feed addiction problems.

“And how do they do that? Well, they re-sell the products. And so we think there probably is a stronger market for those resold products.

“And that is something that we have been observing and talking about for the last couple of years.”

Andrew Goodacre, chief executive of the British Independent Retailers Association (Bira) said he is aware of criminal gangs getting involved in organising shoplifters, improving their ability to steal and dispose of the goods.

He also described hearing more cases in the past year of other stores buying the goods once they are stolen.

In Truro, Cornwall , Martin Gaunt, owner of quirky gifts store Happy Piranha, said he followed one thief and witnessed goods taken from his shop being sold on to another trader, Mr Goodacre told PA.

Mr Goodacre went on: “I think often it used to be, and it still is, items like meat and cheese.

“But now our membership consists of pet shops, clothing shops, hardware stores, cookware stores, gift shops, independent department stores, clothing shops.

People are stealing pet food, pet accessories, cleaning materials, kitchen utensils, kettles, all sorts of things, depending on what's been ordered

Andrew Goodacre, BIRA

“And I think 80% of them report stuff being stolen now which they wouldn’t have done two or three years ago.

“ People are stealing pet food, pet accessories, cleaning materials, kitchen utensils, kettles, all sorts of things, depending on what’s been ordered.

“But also because putting a cheap kettle on Facebook Marketplace is likely to get a sale very quickly.”

The ACS said 5.6 million incidents of shop theft were reported by its members over the past year, with half of the shoplifters being repeat offenders.

In the last year, convenience stores spent £339 million on crime prevention, such as CCTV, alarms and tagging, the ACS told PA.

It comes as a former prolific shoplifter told the BBC that he stole goods worth “tens of thousands” of pounds and regularly sold the items to other shops.

Ross, 39, who has 15 convictions for shoplifting but has never been to prison, estimated he stole goods worth £300 every day, which he would then sell on to fund his crack cocaine and heroin addiction.

He told the broadcaster that he had also stolen to order for a so-called middle man, who would then sell on the goods.

But the police response is so low at the moment that unfortunately these crimes, aren't treated with enough seriousness at the moment

British Retail Consortium

He said perfume, cosmetics, alcohol and food were among the items he would regularly steal and sell on “as the cheapest wholesaler”.

Mr Lowman said hearing this would be “galling” for business owners.

A British Retail Consortium (BRC) spokesman said stolen goods were ending up in “unscrupulous” restaurants, on market stalls and online marketplaces.

There has been a rise in recent years of gang-oriented retail crime, with thieves turning up at multiple different stores of the same company in a day, the spokesman said.

He went on: “It’s tough for retailers because they do report these crimes and there are processes they go through.

“But the police response is so low at the moment that unfortunately these crimes, aren’t treated with enough seriousness at the moment.

“These gangs realise they can get away with it.”

Stephanie Karte from Retailers Against Crime, said: “You’ll have your local offender who, unfortunately, nine times out of 10 has an addiction, whether that be alcohol, drugs and, at the end of the day, they’re stealing to feed their habit.

Businesses that actively allow shoplifters to sell stolen items on their premises risk seeing their licences revoked, and criminal proceedings taken against them for handling stolen goods

National Police Chiefs’ Council spokesperson

“Basically the items that they do steal, they’re getting money from that and then where’s the money going? It’s going to the drug dealer.

“So at the end of the day, when you think about it and all of these little things, it’s all really funding a more serious crime.”

A National Police Chiefs’ Council spokesperson said they are aware that shoplifters steal from local stores with the intent of selling to other retailers and business owners “often close to where the crime originally took place”.

They also told of cases where shoplifters will enter pubs and try to sell directly to customers.

The spokesperson went on: “Businesses that actively allow shoplifters to sell stolen items on their premises risk seeing their licences revoked, and criminal proceedings taken against them for handling stolen goods.

“These complicit premises, however, are in the minority, and most retailers who we engage with in this space come to us as victims of shoplifting and retail crime.

“Identifying trends such as ‘shoplifting to order’ allows policing to build vital intelligence, and uncover the root causes of offending.

“When we identify drug users who steal to fund their addiction, we can make referrals where appropriate to partners who can help offenders rehabilitate and break the cycle of offending.

“In addition, those who undertake in such criminality purely for profit can expect to face swift justice and the full force of the law.”