Samsung recalled as many as 1.12 million of its electric ranges after more than 250 fires caused dozens of injuries and killed several pets, with some horrifying videos showing the moment some ranges caught fire — with pets still in the room.
A notice posted on Thursday by the U.S. Consumer Product Safety Commission revealed that the slide-in ranges have front-mounted knobs that can be activated by accident if pets or even humans unintentionally contact or bump into them, which thus poses a fire hazard .
"Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013," the CPSC wrote in a press release detailing the recall. "These ranges have been involved in approximately 250 fires. At least 18 fires caused extensive property damage . Approximately 40 injuries have been reported, eight of which required medical attention, and three have been reports of seven fires involving pet deaths."
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The products involved in the recall can be identified by looking at the model number printed on the product. Both Samsung and the CPSC published a list of the affected models. The recalled models were sold between May 2013 and August 2024, it was reported, both online at Samsung.com and at retailers nationwide, including Best Buy, Costco, The Home Depot, Lowe's and other appliance stores. All cost between $1,250 and $3,050.
But, what should you do if you have one of the recalled models? The CPSC wrote in its press release, "Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install."
The agency added, "Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the knobs to ensure they are off before leaving the home or going to bed and to not leave objects on the range when the range is not in use."
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Those with WiFi-enabled ranges are asked to enable the "Cooktop On" notification on the Samsung SmartThings app, which sends alerts to the consumer's phone whenever the cooktop burner is turned on.
The CPSC concluded, "Never place, leave or store anything on the top of your range. Such items can ignite if the range is accidentally activated or left on. Fires can occur when items are left on the top surface of any range that is accidentally activated or left on."
Customers who wish to receive a free set of knob locks or covers, depending on which model they have, can visit Samsung's website or contact the company's toll-free number at 1-833-775-0120 between 9 a.m. and 8 p.m. EDT Monday through Friday. They can also email rangesupport@sea.samsung.com.
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