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The US Sun
Walmart charged me $121 for a $5 item – I only found out the next morning when I checked my bank account
By Teresa Mettela,
6 hours ago
A FUMING shopper has called out the retailer for overcharging them a hundred dollars after purchasing only a $5 item.
The shopper slammed Walmart for the payment error in a public post on X.
A shopper has called out Walmart for overcharging them over a hundred dollars after purchasing a $5 item Credit: GettyThe shopper slammed Walmart for the payment error in a public post Credit: Getty
"Remember me posting about a issue at Walmart I had. I bought a qt of oil $5 & change. Didn't look at the total or wait for a receipt," the shopper tweeted.
"Next morning I checked my online banking acct. & I was charged $121.00. Showed I bought a bunch of food items. Nope. Went back. Got the credit," he added.
The shopper said he was able to get store credit.
As customers continue to deal with inflated prices, companies like Walmart are reaching record profits.
Consumers say mistakes like these are hurting their pockets.
The average prices of food and beverages rose 22 to 25 percent in the last four years since the pandemic.
In addition, a majority of Americans are financially worse off now than compared to before the start of the pandemic, according to Yahoo! Finance.
In fact, corporate profits now account for the highest share of national income in the last decade, according to the National Bureau of Economic Analysis.
Walmart reported a quarterly profit of $5.1 billion in May, triple the amount it made during the same quarter one year earlier.
TAP TROUBLE
Not only that, shoppers said Walmart has made in-store shopping a hassle by refusing to implement a popular payment method.
One shopper complained that Walmart does not allow tap to pay.
This means shoppers cannot use their wireless cards or phones to pay in-store.
Instead, shoppers are forced to download the Walmart app and use Walmart Pay as a touch-free option.
Walmart Pay acts in a similar way to Apple Pay as it saves credit, debit, and gift cards in the app for shoppers to use.
Why doesn't Walmart offer Apple Pay?
CEO of Walmart Doug McMillon has revealed why stores don't offer Apple Pay on Stratechery with Ben Thompson.
Though using Apple Pay at the retailer has been an ongoing conversation, McMillon emphasized that "We would like to have the customers open our app in the store all the time."
The app can be used to help find items in the store, but it can also be used to pay for your purchases.
"That’s one of the things that we would like people to use our app for," he said.
Consumers said they should not have to download an app if they want to pay a certain way.
SLIPPERY SCALE
In February, Walmart settled a $45 million class action lawsuit after consumers claimed that Walmart allowed them to buy certain weighted groceries for more than the lowest in-store advertised price.
The lawsuit settlement class includes anyone who purchased weighted goods and bagged citrus in person at a Walmart store between October 19, 2018, and January 19, 2024.
As defined in the settlement, “weighted goods” refers to variable-weight meat, poultry, pork, and seafood products labeled with a price-embedded bar code and designated by Walmart.
Whereas, “bagged citrus” refers to organic oranges, grapefruit, tangerines, and navel oranges sold in bulk in mesh or plastic bags.
Class members alleged that the retailer’s point-of-sale machines would artificially raise the weight of the weighted goods, causing the total price to be more than the advertised discount.
Consumers who are worried about price hikes said they are now wary of shopping at Walmart.
Meanwhile, a Walmart shopper has hit out at the store after they were allegedly chased by staff for not showing their receipt.
And another customer gave up on shopping and left the store due to anti-theft policies.
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