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The US Sun
‘Looks like this is going to be a goodbye,’ blasts TJ Maxx shoppers after bank adds on new $2 monthly surcharge
By Teresa Mettela,
4 hours ago
THE RETAILER'S bank has started to implement a monthly fee for customers who receive a paper bill in the mail.
TJ Maxx shoppers have expressed their frustration with the retailer's bank's new surcharge policy that tacks on a $2 fee.
TJ Maxx will now charge a monthly fee to customers who receive a paper billing statement Credit: Alamy
"Looks like this is going to be a goodbye to TJX Rewards aka Synchrony Bank credit card," tweeted one consumer. "$2 monthly paper statement fee?!"
The consumer also tweeted a picture of TJ Maxx's new surcharge policy which explained why he was getting charged extra.
A representative from TJ Maxx's bank, Synchrony, replied to the tweet.
"Hi Steve, you can avoid paper statement fees by switching to paperless statements," they said.
"To sign up for paperless statements, sign in to your account, click on 'statements' and follow the instructions on your screen."
In TJ Maxx's latest credit card account agreement, the retailer states that it will be implementing a $1.99 monthly fee to members who opt to receive paper billing statement.
"We will charge this fee in any billing cycle in which your balance is greater than $2.50 and you are sent a monthly billing statement in paper form," the document read.
The retailer is only charging the fee to those who have opted for paper bills.
The document states that consumers can avoid the paper fee by opting for an electronic billing statement instead.
"To make an election regarding the form of your monthly billing statement, please log in to our servicing site," the retailer said.
FEE FRENZY
TJ Maxx is also implementing late payment fee if the customer does not pay the total minimum payment on time.
The late payment fee is $27 if the consumer has paid their total minimum payment by the due date in each of the prior six billing cycles.
The consumer will pay $39 if they failed to pay their total minimum payment by the due date in any one or more of the
prior six billing cycles.
The late payment fee will not be more than the total minimum payment that was due.
TJ Maxx's Monthly Paper Fee
The retailer states that it will be implementing a $1.99 monthly fee to members who receive paper billing statements.
The retailer will charge a $1.99 monthly Paper Statement Fee to consumer accounts.
The fee can be applied in any billing cycle in which a consumer's balance is greater than $2.50.
The fee can impact any consumers who are sent a monthly billing statement in paper form, even if they also receive an electronic version.
Consumers can avoid the fee each billing cycle if they opt out of their electronic billing statement.
To make an election regarding the form of your monthly billing statement, the retailer asks consumers to log in to its servicing site.
The retailer is also implementing a third fee for any returned payment - such as if any check, other instrument, or electronic payment - that cannot be processed for any reason.
Consumers who face this fee owe $30 if they have not had a returned payment fee in each of the prior six billing cycles.
However, if the consumer has a returned payment fee in any one or more of the prior six billing cycles, they will be charged $41.
Meanwhile Target responded to a furious customer who accused the store of stealing from them with an extra fee.
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