Trader Joe’s shoppers to get one-time payment – a small line on customers receipts will determine if they’re eligible

TRADER Joe’s customers are entitled to a small payment following a consumer warning about a potentially dangerous product.

An official alert has been issued to recall the item – for which Trader Joe’s shoppers can request a full cash refund.

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The firm has recalled its mango tangerine scented candles due to a fire hazard, said the United States Consumer Product Safety Commission .

“The candle flame can spread from the wick to the wax causing a larger than expected flame, posing a fire hazard,” its alert said.

“The firm has received 14 reports of incidents involving high flames with the recalled candles, including three reports of minor property damage and two reports of minor burns.”

The recall date was Thursday August 15, after Trader Joe’s had sold “about 653,000” of the candles, it added.

It only applies to Trader Joe’s mango tangerine scented candles with SKU 56879 printed on the base.

The candles are white-colored wax with a cotton wick in a tin container, and they weigh about 5.7 ounces.

STOP USING IMMEDIATELY

“Consumers should immediately stop using the recalled candles sold in June 2024,” said the commission.

Buyers have been advised to throw their candles away or return them to Trader Joe’s for a full $4 refund.

Or, they can complete an online form to receive a $4 Trader Joe’s gift card by mail.

Shoppers who do the latter will receive a reply from customer relations asking for proof of purchase, such as a receipt or a photo of the candle.

However, some shoppers have slammed the recall on social media.

“Aren’t candles by definition a burn hazard?” asked Jacquie on Facebook, after reading a Boston 25 News story.

“Imagine that, a flame can be a burn hazard. What’s next? Ice cubes can freeze your fingers?” asked Dana.

“No wonder we have warnings on products, it’s to protect stupid people.”

How to get your refund from Trader Joe's

The firm has recalled its mango tangerine scented candles due to a fire hazard

The recall involves Trader Joe’s mango tangerine scented candles with SKU 56879 on the base, which were sold in June, 2024.

Consumers should immediately stop using the recalled item and return the candle to any Trader Joe’s store for a full cash refund of $4, said the United States Consumer Product Safety Commission .

Or, they can complete the product feedback form online at https://www.traderjoes.com/home/contact-us/product-feedback to receive a $4 Trader Joe’s gift card by mail.

Buyers will receive a response from customer relations asking for a receipt or a photo of the candle.

“You gotta be kidding me. We are recalling a candle because it could cause a burn?” wrote Mike.

“May cause burns, doesn’t that describe any candle?” said Charles.

THOUSANDS OF CANDLE BLAZES

Candles caused four per cent of reported home fires in the US during the five-year period of 2018-2022, said the nonprofit National Fire Protection Association .

“Candles may be pretty to look at but they are a cause of home fires — and home fire deaths. Remember, a candle is an open flame, which means that it can easily ignite anything that can burn,” it said.

“U.S. fire departments responded to an annual estimated average 5,910 home structure fires started by candles.

“These fires cause an annual average of 74 civilian deaths and 558 civilian injuries, as well as $257 million in property damage.

“Half of all candle fires started when a flammable piece of décor – such as furniture, mattresses, bedding, curtains, home decorations, paper, or clothing – was too close to the lit candle.”