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Audit: Georgia agencies can improve call center operations
(The Center Square) — Georgians who turn to some state agencies' call centers for help cannot always reach representatives and sometimes face long waits when the departments are experiencing high call volumes. The findings were included in a new audit from the Georgia Department of Audits & Accounts, which examined six state agencies' customer service approaches and call center technologies. The review included "limited reviews" of chatbots, email and websites. ...
Georgia HEART program has record-breaking year
ATLANTA — The Georgia HEART 2023 annual report reveals how, through the Georgia Rural Hospital Tax Credit program, concerned Georgia citizens have helped enhance the financial stability, operational capacities, and health care outcomes of rural hospitals throughout the state. During the seven years of its existence, the Georgia HEART Hospital Program has generated an impressive $358 million in ...
Georgia lawmakers look to open jobs to more workers who need license to work
April Williams was eager to resume her nursing career when she applied this year with a Georgia agency for a license that is required for 30% of the American workforce. After initially forgetting to provide her graduate school transcript, the Byron resident resubmitted her paperwork several other times. However, after several weeks of waiting, she was ready to vent her frustration before a panel of state lawmakers tasked with investigating issues within the Secretary of State’s Division of Professional Licensing Boards.
Valerie Vie Replaces Judge Booted Off The Bench, After Nightclub Arrest
The Georgia Supreme Court removed Probate Judge Christina Peterson from her position. In the wake of Probate Judge Christina Peterson’s removal following her arrest outside an Atlanta nightclub, attorney Valerie Vie has stepped into the role of probate judge, reports the Atlanta Journal-Constitution. Vie, who secured the Democratic primary in May, will serve the remainder of Peterson’s term until Jan. 1, 2025. This decision, made by the Judicial Qualifications Commission, cited “systemic incompetence” and found 12 of the 30 counts serious enough to warrant disciplinary action, BLACK ENTERPRISE previously covered.
Georgia election workers who won $148M judgment against Giuliani want his bankruptcy case thrown out
Rudy Giuliani’s creditors, including two former Georgia election workers who won a $148 million defamation judgment against him, are opposing his attempt to convert his bankruptcy into a liquidation, saying they’ll likely ask that the case be thrown out instead because of what they call his flouting of bankruptcy laws.
Sawmill cited for 'willfully exposing workers to hazards' after death of 24-year-old
SAVANNAH, Ga. — The U.S. Department of Labor has determined a Georgia sawmill could have prevented a 24-year-old employee from suffering fatal injuries while working with a woodchipper if the company had ensured that federal safety regulations were followed. The department’s Occupational Safety and Health Administration investigated the Dec....
Gang Activity Prosecution Grant application scheduled to open in July
SAVANNAH, Ga. (WSAV) – The Georgia Emergency Management and Homeland Security Agency (GEMA/HS) has announced the opening of the application period for the State of Georgia Gang Activity Prosecution (GAP) Grant for July 16. The State of Georgia set aside $1,250,000 in funds from the Fiscal Year (FY) 2025 state budget for a competitive grant […]
Landfill expansion projects and debates advance, including Capital Waste site in Georgia
Landfill operators seeking expansion approvals continued with public outreach, site development plans and construction throughout the spring. Here’s a look at some of the more notable recent developments from May and June. Capital Waste completes first of two landfill expansion projects. Capital Waste Services is in the process of...
Move over, Michigan: Georgia now leads in building next-generation cars
Since the first Ford Model T rolled off the assembly line in 1908, Detroit has been synonymous with the American automotive industry. But in the age of the electric vehicle, amid a renaissance in domestic manufacturing, Georgia is quietly but confidently emerging as the undisputed national leader in the electrifying auto sector. It sounds like […] The post Move over, Michigan: Georgia now leads in building next-generation cars appeared first on Georgia Recorder.
All 410 public libraries in Georgia offer updated Zoo Atlanta free passes
Do you and your family want to go to Zoo Atlanta, the Atlanta History Center, or the Center for Puppetry Arts but get sticker shop at the prices? The Experience Pass Program provides free passes to those and a number of popular destinations. The Georgia Public Library Service recently announced...
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