Healthy Ways to Resolve Disagreements: From Conflict to Connection

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Conflict is an inevitable part of any relationship, irrespective of the nature of the relationship—business or personal. How we resolve disagreements in relationships can either enhance or deteriorate the relationship. Using appropriate measures to resolve disagreements can help improve the relationship.

Now let’s consider some of the best practices that can be used to manage and transform conflict in relationships.

Active Listening: Foundation of Understanding

In resolving disagreement, the first and most important step is the listening stage. This means listening to the other person and being present in the conversation without thinking of what you want to say next. While passive listening is about just receiving words, active listening is being able to capture the emotion and the perspective of the speaker. As you go for a discussion, make sure you listen to the other person without thinking of a counterargument.

To show that you are listening, look at the person directly, show them you agree with a nod, and now and then restate some of the things they are saying in your own words. For example, you may use such words as “I understand that you feel frustrated because…”

Maintain A Calm And Respectful Tone

Civility is the other major factor that must be practiced when trying to resolve disagreements. One has to remember that there’s a difference between arguing the point and arguing with the person. This helps to avoid drifting away from the problem at hand and having the discussion degenerate into a war of words. Calm communication can be explained as how an individual is careful with how they speak, how loud they speak, or even how they use words. Explain yourself and describe how you feel and think without offending the other person or making him/her feel bad. For instance, using the phrase ‘I get offended every time…’ is more helpful than ‘You are always a nuisance to me.’.

Seek Common Ground and Compromise

Part of conflict management is compromise, and therefore, people have to be willing to find a middle ground. Saying that people should compromise does not mean that they should give up what they want but come up with a solution that will meet both parties’ requirements. For instance, if two people from the same company are working on a project and one of them proposes one method of implementation while the other proposes a different method, there is a high likelihood that they will develop a new method that is better than the two. Not only does compromise resolve disagreements, but it also increases the bond between the two parties involved.

Final Thoughts

The ability to compromise is one of the critical components of conflict resolution that allows for the preservation of relationships and satisfaction with them. When using active listening skills, being polite in your tone, and searching for similarities, you will be able to resolve disagreements and turn them into learning experiences.

Every single conflict solved is an opportunity to strengthen interaction, develop trust, and strengthen relationships. So the next time you are in a disagreement, you should try the strategies mentioned above. With the correct attitude, it is possible to resolve disagreements and create a win-win situation for all the parties involved.

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Article originally written by Ibukunoluwa King-Okuneye.