Swifties got ‘Bad Blood’ over hotel reservations being canceled
By Kenny Lopez,
1 days ago
NEW ORLEANS ( WGNO ) — Taylor Swift fans will be coming to New Orleans next week for her Eras Tour, and some of them are upset because their hotel reservations have been canceled. The only option was to rebook at a higher rate.
“To hear this, to find another thousand dollars in a week is unheard of,” said Taylor Swift fan Lisa Seidler.
Seidler, who’s from New Jersey, booked a room at The Lafayette Hotel downtown for the Eras Tour.
“I did so much research and I picked them,” she said.
She was excited until last week when she got an email saying her hotel reservation had been canceled and she needed to rebook at a higher rate. Although they did offer a 15% discount.
Seidler said she previously paid “$2,577 but the new rate would be $3,500.”
This was not something she was just going to shake off.
Apparently, the mix-up happened when Kasa Living Inc. took over management of The Lafayette Hotel from former operation LuxUrban on Oct. 4 of this year. Now, their tune has changed.
LuxUrban was evicted from The Lafayette Hotel by the owner, Valentino Hotel Company.
Good news for the “Swifties” and good karma for the hotel.
A statement from Kasa reads:
“We share the excitement of our guests for Taylor Swift coming to New Orleans. We are committed to ensuring that those who made reservations with the previous operator have a special experience. To that end, we will honor the rates booked with the previous operator for all affected guests.”
If guests decided to cancel their reservations, they now have to get refunds from the previous hotel operator, LuxUrban .
WGNO reached out to LuxUrban for a statement but hasn’t heard back yet.
Stay up to date with the latest news, weather and sports by downloading the WGNO app on the Apple or Google Play stores and by subscribing to the WGNO newsletter .
Get updates delivered to you daily. Free and customizable.
It’s essential to note our commitment to transparency:
Our Terms of Use acknowledge that our services may not always be error-free, and our Community Standards emphasize our discretion in enforcing policies. As a platform hosting over 100,000 pieces of content published daily, we cannot pre-vet content, but we strive to foster a dynamic environment for free expression and robust discourse through safety guardrails of human and AI moderation.
Local News
Comments / 0