‘No major damage’ at Jonesborough Water Treatment Facility

JONESBOROUGH, Tenn. (WJHL) — Jonesborough’s Water Treatment Facility sustained no major damage and is running at full capacity, officials announced on Monday.

“The system sustained infrastructure damage on the south side of the Nolichuckey River as a result of Hurricane Helene,” the Town of Jonesborough said in a news release. “Some of these [affected] areas will be out of water for an extended period of time. Crews are working diligently to assess and repair the damaged infrastructure to those areas.”

The Town of Jonesborough announced that as of Monday afternoon, water is being turned back on in the Limestone/Conklin area. After water is restored and stabilized there, crews will move to Bowmantown/Oakland area. The last section to have water restored will be the 81 North/Fall Branch area.

The Tennessee Department of Environment & Conservation (TDEC) requires a boil water advisory for the next 48 hours for those who lost water service due to flooding.

Customers who never lost water service are not under the advisory, the Town of Jonesborough stated in a news release. “If your service was cut off by utility officials at the meter for conservation purposes you do not need to boil,” the town said.

Residents under the boil water advisory are asked to bring all water to a boil, letting it boil for three minutes and cooling it before use.

Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice.

Tap water is safe for bathing and showering but try to avoid getting it in your mouth. For more information, click here .

The Town refers to areas south of the Nolichucky River as the “southside” of the system. Those include Highway 107, all connecting roads on Highway 107 and 81 South from Taylor Bridge heading towards Erwin, which also encompasses Bumpus Cove and Little Germany.

The southside of the system is being asses for infrastructure needs and damages.

Anyone with questions is asked to call the utility office at 423-753-1005.

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