JACKSON, Miss. ( WJTV ) – Extreme heat can increase electricity use and costs in Mississippi. According to Entergy Mississippi, the past two summers have brought record-level temperatures to its service area and high electricity usage by customers.

Officials with the company said Entergy’s newly launched online Bill Toolkit connects customers to bill management, energy efficiency and financial assistance resources.

“In the face of extreme temperatures, we’re continuing to take steps to keep costs down for customers with some of the lowest electricity rates in the country,” said Robbie Kemp, vice president of customer service. “To help our customers take control of their budget and save money in extreme heat, we are connecting them with tools to monitor their energy use, manage their bills and find financial assistance.”

Entergy Mississippi offers several flexible payment options so customers can choose when, where and how they receive their bills:

• Pick-A-Date allows customers to pay their bills when it works best for them.
• Level Billing allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
• PaperFREE billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
• AutoPay allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Entergy Mississippi encourages customers who may need additional payment options to reach out before a payment is due. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit the company’s mobile app or myEntergy .

The company also partners with local and state organizations to connect qualifying customers with financial assistance including:

• The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
• Single Stop makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.
• Low Income Home Energy Assistance Program provides financial assistance for energy bills and other energy-related expenses.

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