Real Facts and Figures About Online Weight Loss With Ro Telehealth
By Lizzy Rosenberg,
29 days ago
Due to increased demand, price hikes and long-term shortages , obtaining prescriptions for weight loss drugs such as semaglutide has been a serious headache. However, telehealth providers like Ro make the process quicker and more affordable. Professionals from Ro can prescribe a wide array of GLP-1s, along with hair loss treatments, sexual health medications and more. And while insurance will cover some medications, it isn't required, so patients can sure they can get their monthly, weekly or daily dose... regardless of the prescription.
Ro telehealth offers a fully online experience for weight loss, from consultation to prescription delivery.
Start your weight loss journey with Ro This content is not a substitute for professional medical advice or diagnosis. Always consult your physician before pursuing any treatment plan .
Ro Offers a Fully Online Experience
Ro is a telehealth provider and virtual pharmacy that has helped more than 2 million patients, to date — even if they don't have health insurance . The company was started by a team of expert physicians, professors, health care vets and administrators who are highly knowledgeable of our complicated medical system. Ro's staff of medical professionals can prescribe anything from weight loss drugs to sexual health treatments for men. And upon getting a prescription, patients can easily communicate with their provider, and Ro.Co's care team — all through Ro.Co's apps.
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The Prescription Process Takes Three Easy Steps—and Ro Helps Check Your Insurance
After taking an online survey, in which patients can express their goals, patients schedule a virtual visit with a Ro MDs. The doctor may request that the patient gets a metabolic test or blood test at a nearby lab. Then, if the patient qualifies, Ro will write a prescription. Patients can use insurance to pay (the site has an insurance coverage checker so you can see ahead of time!), if the weight loss medications are covered. If not, patients have the option to pay out of pocket. The prescription is then sent to the patient's local pharmacy, and patients will have unlimited access to ongoing care and support from the Ro team.
Doctors and Customer Care Highly Accessible
Because Ro values its patients' questions and health concerns, Ro.Co's care comms is easy-to-use and highly accessible. Certified MDs are available 24/7 by phone, through video call, or via the company's online chat feature. For administrative concerns, customer care is also incredibly easy to reach via the patient's account. There, customer service will help with managing the patient's prescription, billing, shipments or other questions.
Ro Has an App for That
The company has an entire internal suite of tools called ro.OS, as well as a 4.8-star rated iPhone Ro app (it's not currently available for Android) that helps keep track of everything for patients. At although it may seem initially overwhelming, patients can keep their health experience completely organized. But above all else, it ensures your weight loss journey feels integrative and personalized, despite being completely virtual. The company's internal apps, on the other hand, ensure its providers can do the most for their patients.
Patient App (External)
Because it's important for patients to feel in control of their own healthcare, every customer has access to the onsite Patient App. This is the place where patients can reach out to their provider for ongoing support. Patients can also use this app to monitor their goals and track their progress. Meanwhile, they are given the opportunity to give feedback each step of the way, to ensure customer satisfaction.
Care Delivery App (Internal)
For providers, the Care Delivery App acts as the sole platform to monitor and document patient care. This allows them to inform the patient of their records, go over lab results, or change up treatment plans. It has all of the information, and any necessary reminders a patient might need. Not only is it important for the patient's intake, but it's important for continued care.
Pharmacy App (Internal)
As another key internal tool, the Pharmacy App helps pharmacists stay organized and in-the-know. It allows them to communicate with providers, be aware of possible safety concerns, and personalize treatments to each patient. Although patients won't be able to access this app, they can rest assured it will help provide them with high quality care.
Lab App (External)
To help patients keep their test results organized, Ro offers the Lab App . Because lab results are often filled with jargon, making it difficult for non-professionals to understand, the app spells out patient results in a clear manner. This ensures patients can make informed decisions for their well-being, based on clear health data. It also lists out accessible testing locations for each patient, depending on their location.
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Features and Benefits
Streamlined, virtual experience
Access to wide range of medications
Insurance is optional
Providers and customer care are always available
Apps keep patients and providers aware and accessible
The Cost Breakdown
Program costs vary, but the Body Program , which includes prescriptions for weight loss drugs —but not the medications themselves — costs $99 for the first month and $145 for each month beyond that. That price includes the initial provider consultation; a prescription for a GLP-1 (the cost of the medication isn't included); insurance concierge (connects with patient's insurance); ongoing care; and progress tracking tools. The cost of each medication varies, and isn't included in this membership. For example, generic compounded semaglutide 1 is $299 monthly and can't be covered by insurance. Name-brand medications such as Ozempic, Wegovy, Zepbound and Saxenda are all available and can be covered by some insurances, but the co-pay may vary. Out of pocket, each dose of Ozempic , for example, can cost up to $1,000.
Apps help patients track progress, contact customer care and streamline the healthcare experience
Cons
No in-person visits
Medications are still expensive (and cost extra)
Ro Provides a Personalized Experience
Ro is a great option for anyone looking to obtain a GLP-1 prescription, with or without insurance. The company's providers seem to care about patients' wellbeing and their experience, while patients have easy access to ongoing support. Apps organize patient information for the patients, pharmacists and providers — ensuring doctors can provide the best possible care.
FAQs
Are any Ro providers available to see in-person?
No. Everything is completely virtual. Providers handle intake, as well as ongoing support, via the phone, online or in the app. However, if a patient needs metabolic or blood testing, they can go to a local lab.
Does Ro require insurance?
Patients don't need to provide insurance. However, insurance can help pay for a number of medications, including any of the name brand weight loss medications, if their plan allows for it.
Do medications cost extra, in addition to the membership fee?
The Body Program fee does not include the process of any GLP-1s. Although patients may be able to have insurance cover all or most of the cost of their medication, depending on their plan.
How do patients contact their Ro provider?
Patients can contact their provider through the patient app. Providers are available 24/7 to provide support and help to patients.
Does Ro allow for returns?
Prescription medications cannot be returned at Ro, or anywhere else, because they can't be reused or resold. Patients can reach out to customer support if there is an issue with the prescription.
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