“I ran out of my office and I saw smoke coming from the attic,” said Megan Burch, executive director of American House Kentwood. “And I ran into our memory care unit and I yelled to the staff this wasn’t a drill.”
The fire started while a third-party HVAC company was doing maintenance work. Before the fire could spread too far, Burch said staff began evacuating residents from the building.
“We were just moving residents from the living room out the front door. Once the residents were out of the living room, we went hallway by hallway and got residents out of their room,” Burch said.
Fortunately, everyone inside the building made it out safely.
“As I’m calling families, they’ve already learned that the building is on fire and hearing them crying as I’m telling them their loved one is okay was just heartbreaking, but rewarding at the same time, knowing that their loved is safe,” Burch said.
The fire required a large response from firefighters. Crews from Kentwood’s Fire Station 3 were the first on scene.
“The engine in this house was on scene in four minutes,” said Chief Brent Looman with the Kentwood Fire Department. “We knew we had to get to the roof and get a hole in the roof, and we knew we needed additional help.”
Eventually, firefighters were able to put the blaze out.
On Friday, residents who were inside the building visited Fire Station 3 with handmade signs to thank the firefighters for their efforts.
“We know some of these residents already from running down to that facility on EMS calls and it’s really neat to see them on a good day,” Looman said.
Burch said most residents have been moved to other American House facilities.
“Staff has been great helping them. So there hasn’t been any ill effects,” Burch said.
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