Common reasons that FEMA may consider someone ineligible

SAVANNAH, Ga. (WSAV) – In the aftermath of Hurricane Helene and Tropical Storm Debby, many applied for FEMA assistance and are waiting on decision eligibility letters back.

However, some individuals may receive letters saying they are not currently eligible for disaster assistance. According to FEMA, this is not a final decision.

In some instances, FEMA is in need of further information before being able to process the application. If FEMA needs more information from you it could include:

• Proof of insurance coverage
• A copy of an insurance claim settlement document
• Proof of your identity
• Proof of occupancy of the property
• Proof of ownership of the property and/or
• Proof that the damaged property was your primary residence during the disaster.

Another reason could be that FEMA was not able to contact you. Call the FEMA Helpline at 800-621-3362 or visit disasterassistance.gov to update your information.

FEMA can also not assist if your home is still safe to live in. If there isn’t enough damage to your home caused by the disaster, or the damage doesn’t affect whether you can live in the home, you may not be eligible for assistance.

Damage to non-essential areas, landscaping or spoiled food is not covered by FEMA assistance.

Also if you do not wish to move, or you’re not required to stay elsewhere while repairs are made FEMA won’t be able to offer financial assistance.

If you live in an apartment and the owner requires you to leave so repairs can be made to the
apartment or building, call the FEMA Helpline at 800-621-3362 and update your status. You may be eligible for assistance.

For the latest information about Georgia’s recovery, visit fema.gov/disaster/4821 and fema.gov/disaster/4830 . Follow FEMA on X or on Facebook .

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